Nice Room Terrible Hospitality
- October 24, 2007
- Rated 2 of 5 by
a traveler from Travelocity.com
The hotel is not so conveniently located off the highway in a not so nice neighborhood. Immediately upon arrival I had problems. As my job was paying for the stay there were issues with processing the payment. They wanted to charge my company and myself as well. After a lot of explaining and twenty wasted minutes I checked in. I stayed here for a business conference for four nights. The parking is limited and it is hard to enter and exit from the very busy street. The room was nice and housekeeping staff provided excellent service. On the third day of my stay due to limited parking I parked nearest the street side of the building. Do to the heavy traffic from the highway and the loud rumblings of motorist my car alarm was set off. At about 2:00PM while I was napping I received a call from the front desk advising me that my car alarm was going off and it was disturbing a guest. I explained the situation as well as the limited parking and she told me, "I don't know what to tell you. This guest works at night and he has been with us for 30 days." I was outraged. Parking is crazy, exiting and entering the hotel is dangerous, but because I was only there for 4 nights I don't count? The breakfast buffet featured a wide array of high carbohydrate foods, fruit, and yogurt. The coffee was good and one morning they even had Splenda to use in my coffee. As I was on business I did not pay for the accommodations so the price does not factor in the rating, but the hotel where the conference was located was only $30 more and twice as nice. I definitely would not stay here again.