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Quote: I love my stay in this exceptional hotel. The hotel staff are very accommodating and helpful. The room was immaculately clean. The location is very close to the freeway and was easyn to locate.
Quote: How they manage to get such a great deal on a great hotel, I'll never know. Right across the street from a ton of restaurants.
Quote: Reserved room for Friday night at good rate - when trip was moved up paid over twice the amount for THurs. night. Staff at front desk and bell hop were courteous and helpful. Sign mentioned complimentary breakfast - not available. Had to hunt... Read the full Crowne Plaza Hotel Northwest - Brookhollow review
Quote: They are so nice and helpful. Husband and I had a great time and it was beautiful. Would stat again!
Quote: ok place, staff pretty good but first room had an odor and sink didn't drain. Second room the alarm clock went off at midnight and then again at 6am. Will unplug in the future before I go to sleep.
Quote: Upon checking in, I requested a lower level floor and was accommodated with a first floor room. The Room was so inviting...THE BED!!! There's this new sleep system that includes a duvet cover, lavendar bed mist, eye caps, sound CD, etc. There was a... Read the full Crowne Plaza Hotel Northwest - Brookhollow review
Quote: I've stayed at many hotels in Houston and thought with a reputable name, this hotel should be ok. However, I was extremely disappointed that this hotel is rated a 3.5 star hotel. The room was VERY musty and the bathroom appeared to be unclean.
Quote: t.v had no romote, bathroom fan not working, bath tub not drainging. I was knee deep in water after shower. staff not helpul.
Quote: Checked in and were told they couldn"t honor our reservation. The clerk found a room with two beds located in the outer perimeter of the hotel (which is like staying in a motel) but didn"t mention the beds weren"t queens. We had an event... Read the full Crowne Plaza Hotel Northwest - Brookhollow review
Quote: We enjoyed our stay. Most staff was very friendly. Our room was very clean and nice. The pool was clean but the hot tub needed a little attention. Overall, I nice place to stay and a good value.