- panda1
- First Reviewer
- 2 out of 5
- Avg. Member Rating
- 7
- Reviews
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2
- Photos
I should have listened to the other reviews!!!
- August 20, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
This hotel is old, old, old and I do not mean old like "charming". The photo does NOT show the current condition of the interior or exterior of the building. The furniture is old and scruffy. Reservations were incorrect when I got there and I was told to wait 1 hour. 3 hours later, I got into the room. I rented a "suite" which had a full kitchen but I wouldn't have eaten off of the dirty dishes or anything that came out of that dirty oven. The hotel is obviously some type of conversion - done poorly! The bedroom had a door opening into the tiny bathroom and there was another entry to the bathroom thru a big, strange closet. Both doors opened in and kept smashing into each other. There was no fan in the bathroom and not much in the way of lotion or hair conditioner although we did get some shampoo. The door to the bedroom wouldn't stay closed. Both the bed and pull out couch were TERRIBLY uncomfortable and I guess their idea of air conditioning is opening a window. The problem with that is then you get to hear all the noise on the streets all night, and believe me, there was a lot of that! No pool or other amenities and the restaurant was only so-so. Poorly lit, and limited parking is available on the back side of the building and you have to walk out the front door and around the building to get to it. I am not all that familiar with Juneau but there has GOT to be a better hotel! I wish I'd listened to the reviews!
Summer vacation
- August 2, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
The Baranof was an OK hotel for us. There were 3 of us so we asked for a suite and it was comfortable and spacious. The hotel is in a good central location. Ask for a mountain view rather than a street/ harbor view as it will be quieter. We couldn't turn off the heat from one heater which made the room hot. We asked for an extra fan, but they were all out. The front desk clerks were not very attentive and didn't seem happy to help us, but they weren't rude, just indifferent.
Westmark Baranoff
- December 20, 2006
- Rated 3 of 5 by
a traveler from Travelocity.com
The staff was friendly and the downtown location was ideal.However my room was not cleaned beforehand and the hotel needs some upgrades. It was not worth the price paid.
Old & Dirty
- June 7, 2006
- Rated 1 of 5 by
a traveler from Travelocity.com
It was not old and charming, it was old and dirty. Staff was rude and unhelpful.
Bad Time
- June 6, 2006
- Rated 1 of 5 by
a traveler from Travelocity.com
The management was curt and unprofessional.The room was dirty and we had to ask to have it cleaned. Staff was under-trained and quite unprofessional. So many things went wrong, and it was just a ooops,sorry attitude.