Stayed at the hotel for 3 days. The beds were EXTREMELY COMFORTABLE (I wanted to pack the pillows and take them with me). The bathroom needed at least another light, it's dark when you close the shower curtain. Staff was extremely helpful with suggestions of activities and assistance with our lost (and never found) luggage. The hotel is centrally located near and walking distance to the Gay Village, the Underground Shopping, The Metro and the Piers in Old Montreal.

Staff was excellent, friendly. Rooms good size, but all the details of Hyatt were not there -room dusty - room services trays left outside the room for several days. The bathroom is good size - however the lighting in there is terrible - with the shower curtain was very dark. Close to everything.A/C was not too cool had to call for maint on it the last day. Everything was perfect making reservations through Travel website - no issues - great value compared to direct reservations with the property.

Great, contemporary hotel in downtown location near museums, theaters, and the 2007 Jazz Festival. Very service oriented hotel with efficient and friendly staff. Loved it.

Great Location, but the rooms need updates. Bathrom was very very dark. Had to call for clean up first day....

Great Location, but the rooms need updates. Bathrom was very very dark. Had to call for clean up first day....