Non-Smoking Room Had a STRONG odor of stale smoke.
- September 16, 2006
- Rated 2 of 5 by
a traveler from Travelocity.com
We got a 'non-smoking' room that obviously had been heavily smoked in in the past. We asked the front desk for a different room and they said they were completely booked. I asked if we could check out and get our money back. The very clueless college aged desk clerk said 'I won't know if I can give you your money back untill may boss comes in on Monday morning (it was Saturday!" However she graciously offered to send some air freshener to our room! - Gee thanks! The housekeeper delivered the air freshener and exclaimed "This room is really stanky!"