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Dallas Hotels

Sheraton Dallas Brookhollow

1241 W. Mockingbird Lane, Dallas, Texas 75247
  • #68 most popular
    Dallas hotel
  • Avg. User Rating:
    3 out of 5 stars
  • Hotel Class:
    3 out of 5 stars

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Sheraton Dallas Brookhollow Reviews

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Very disappointed

  • 2 out of 5 stars A traveler from Travelocity.com
  • May 29, 2010
Quote: We stayed in this hotel on May 15th this year for our uncle and aunt's 50th wedding anniversary. As soon as we arrived at the lobby we noticed the staff are unwelcoming and unfriendly. They didn't even greet us at all. The tub did not drain and the... Read the full Sheraton Dallas Brookhollow review

Deal in Dallas

  • 4 out of 5 stars A traveler from Travelocity.com
  • June 22, 2009
Quote: I recently took advantage of a special ""deal"" with online travel westsite which included airfare, hotel and SUV for my trip to Dallas. The flight and vehicle were perfect and to my surprise the hotel was nice too. I travel with a large... Read the full Sheraton Dallas Brookhollow review

Charged double for room service breakfast.

  • 3 out of 5 stars A traveler from Travelocity.com
  • August 14, 2008
Quote: Thru travelocity we were supposed to get a free breakfast for 2. Upon checking out we were told that we owed for both our room and room service. When I showed receipt of payment thru travelocity I was told it was taken care of. Today my account... Read the full Sheraton Dallas Brookhollow review

I sent my complaints to corporate a few weeks ago,

  • 2 out of 5 stars A traveler from Travelocity.com
  • February 9, 2008
Quote: I sent in my complaints a few weeks ago, and I have not heard anything in return, I guess the 100% guest satisfaction card in the room was just a blalant lie, oh well like most politicians.

Not what expected for a Radisson

  • 3 out of 5 stars A traveler from Travelocity.com
  • November 26, 2007
Quote: Hotel location was excellent as we were going to the Cowboys game, only 2 miles from stadium! That's about it. Only 1 working elevator, on Thanksgiving! Had the web site said they were renovating I would have been prepared. Read reviews and... Read the full Sheraton Dallas Brookhollow review

Love the Hotel

  • 5 out of 5 stars A traveler from Travelocity.com
  • September 13, 2007
Quote: The hotel was in excellent proximity to the area hospitals and businesses. Only 5 minutes from downtown for night life. The bed was so good... You actually pick the firmness. (Sleep number bed) I will be back.

i dont recoment this hotel

  • 1 out of 5 stars A traveler from Travelocity.com
  • July 30, 2007
Quote: this hotel the services it is very very bad, it impossible in this hotel no have water machine or machine wit water, soda, snack, etc. to buy, and the hotel no have facisility to buy, if no have nasten, i very this apoinment with this hotel.

Disappointed

  • 3 out of 5 stars A traveler from Travelocity.com
  • July 28, 2007
Quote: I always thought that the Radisson was a top notch chain, but not anymore. A low online travel website price got me to book two nights in this run-down hotel. Air conditioning in the lobby did not work. First one, then both elevators quit working.... Read the full Sheraton Dallas Brookhollow review

New Years 06

  • 4 out of 5 stars A traveler from Travelocity.com
  • January 7, 2007
Quote: We really enjoyed our stay at the Radisson.The shuttle was a plus. The staff was very helpful and friendly. Even during a busy New Years party all those involved with party planning made us hotel guests welcome and attended to. We highly... Read the full Sheraton Dallas Brookhollow review

fair

  • 3 out of 5 stars A traveler from Travelocity.com
  • December 10, 2006
Quote: the location was great if you have business at the world trade center. staff friendly. rooms were not as clean as they should be for the 3 1/2 star rating. CARPET DIRTY!!!!