Sheraton Vistana Villages
- kimbis
- First Reviewer
- 4 out of 5
- Avg. Member Rating
- 87
- Reviews
-
28
- Photos
Summer Adventure
- August 1, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
We stayed 6 nights in a 1bedroom in the Key West section. We had a view of the pool with a balcony. The room was very nicely decorated and clean. The property was pretty and well kept. We used both the main pool and Key West pool. They were both great. The arcade areas also nice. The little market was convenient for last minute items. We went to the near by Publix for majority of our food. The resort was close to Seaworld and Aquatica. We also went to Universal, it is best to take Turkey Lake Road to Universal(there is less traffic). We would defininately stay again.
Beware of timeshare sales and shuttle service
- July 22, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
My familly and I stayed last weekend and we were very happy with the room. We thought that the hotel also provided a free shuttle to Unverisal Studios but after checking in found out that they dont. The front desk informed us that they provided a shuttle that cost $* per person round trip and the shuttle picked you up at 10:30 am and picked you back up at 6:30pm. And also told us they could call us a taxi but that cost $* round trip. They failed to inform us that there was actually a trolly located directly infront of the hotel that cost $*00 per audlt and was free for children. The trolley was one quicker than the hotel shuttle and secondly the trolley ran until 10:30pm.
The other problem that we had was the timeshare issue. We were there for a family vacation not to waste hours of our time listening to someone sell us something we werent interested in. Even after we told them we werent interested they constetly called our room harrassing us. One of the days we had 10 messages on the phone in reference to scheduling us for the free information breakfeast. And then they started calling at 7:00 in the morning waking us up to ask if we were going to make it for breakfeast we told them the day before that we werent coming and that we didnt have the time to waste. And even after the 7:00am call we were called again at 8:00 am asking if we were going to make it. I was very annoyed with the harrassment. It was a really nice place so I feel they should allow it to sell it self not make paying customers uncomfortable by harrassing them.
great family place
- July 15, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
The rooms were really nice. The place was clean and the staff was very helpful and efficient. They did try to get you to sign up for a timeshare which I did go on and I really think that it is a good deal, just couldnt afford it as this time and they did give the gift that they promised to give. I would definetly stay again.
Spring Break Trip
- April 3, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
Incredible facility with alot to do for all ages - Very conveinent to theme parks without being in the middle of all the traffic congestion further north. We'd definately stay there again!
Beautiful Resort, but Rooms Needed Help
- February 21, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
After hearing great things about the Vistana Villages my family and I decided to book our vaction there. We have a 10 month old and requested a crib and highchair when we booked our trip. When we checked into the resort they didn't have either of them available until the next day. We were glad we took along our Pack N Play just in case. When we arrived at our room we didn't have toilet paper nor a hair blower in one of the bathrooms. We called guests services and were told they would send somebody right away to bring the items. 2 hours later no hair blower or toilet paper. We placed another call and within minutes a hair blower was delivered, but NO toilet paper. After ANOTHER call to guest services we finally received the toilet paper, however the employee was rather rude when he made the delivery. We want to also point out that the rooms were beautiful, but we found a few pieces of hair in the jacuzzi as well as the sink and toilet rim. Housekeeping could do a better job at cleaning the rooms. Although the experience with guest services wasn't that good, we did enjoy the stay. I would stay at this resort again.