Incredible facility with alot to do for all ages - Very conveinent to theme parks without being in the middle of all the traffic congestion further north. We'd definately stay there again!

After hearing great things about the Vistana Villages my family and I decided to book our vaction there. We have a 10 month old and requested a crib and highchair when we booked our trip. When we checked into the resort they didn't have either of them available until the next day. We were glad we took along our Pack N Play just in case. When we arrived at our room we didn't have toilet paper nor a hair blower in one of the bathrooms. We called guests services and were told they would send somebody right away to bring the items. 2 hours later no hair blower or toilet paper. We placed another call and within minutes a hair blower was delivered, but NO toilet paper. After ANOTHER call to guest services we finally received the toilet paper, however the employee was rather rude when he made the delivery. We want to also point out that the rooms were beautiful, but we found a few pieces of hair in the jacuzzi as well as the sink and toilet rim. Housekeeping could do a better job at cleaning the rooms. Although the experience with guest services wasn't that good, we did enjoy the stay. I would stay at this resort again.

place was nice..but the front desk staff was cold and unfriendly. Room was VERY close to construction, that started at 7 each morning, 6 days a week.Forget using the sofa bed, really bad....with so many other places to pick from, you can do much better! When asked to move to another quieter room, there was a 40.00 charge...they just didnt care.

We stayed here and at the dolphin. no comparison this place gave us the room we needed and had great facilities. Parks were close and 2 bedroom was mostly spotless. Skip Time share presentation thought they are high pressure idiots. We are going back in a year. Starwood points members this is a great place to stay. Discount tickets were no bargain they were cheaper at the parks

Upon arrival, we were asked about our activities for the next day; big mistake to say we didn't have anything planned yet. We were offered Disney tickets at a discount, and breakfast was "on them" (which consisted of Krispy Kreme doughnuts). We kind of knew what we were getting into, but the time spent at the breakfast was 3 hours, not 11/2! Those were hours taken away from our trip. The whole timeshare bit was pretty much a scam. The rooms need to be updated; but other than that it was okay. Unless you want to waste your time and money on the timeshare scam, run, don't walk out of the lobby when they offer anything!!!