thin walls, heard people, TV and doors all night, bathroom floor was very dirty, no frig, no microwave, no lotion, had to ask for cups

When we checked in the staff at the front desk were wonderful. The first set of room cards did not work. After returning to the front desk, we were given a second set of programmed cards that did not work. On the third trip to the front desk it was apparent that other guests were having the same issue. They sent the maintenance person to let us in the room and later gave us a new working set of cards to enter our room. The next morning we were packing our bags for our departure and we heard this loud crashing sound. The full length mirror on the door had slid right down the side supports and the bottom broke on the floor scattering glass everywhere. It was a good thing our 15 month old child was no where near that door. We kept the door closed so she could not go into the bathroom area. The maintenance person came right away to clean up the mess. He said the problem looked liked somebody had slammed the door by the way the door stop was bent and that most likely loosened the support holding the mirror. The loud noise really rattled us, but the staff was on top of the problem very quickly. The owners should really consider removing these mirrors on the bathroom door as there is already a full length mirror on the opposing wall from the door that does not take any door slamming abuse.

The staff was friendly, room was extra clean and comfortable- larger than many I have been to. Bed was good. During the night I heard some foot traffic on upper floor, but didn't bother us. I really liked this place and is right across from the casino if you are going there. Highly recommend!

Location for this hotel is perfect if you are wanting close to Harrah's Casino. The walls are paper thin and you can hear doors slamming all night as well as the TV or conversation next door. For the price you can do better for less money elsewhere. I do not recommend this hotel.

This was nice clean hotel, the staff was very nice.