Courtyard by Marriott Beckley
- Carter
- First Reviewer
- 3 out of 5
- Avg. Member Rating
- 4
- Reviews
-
3
- Photos
horrible customer service and a/c
- July 7, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
a/c was broken. asked to have it fixed at checkin @ 3pm. came back at 11pm, still not fixed. my kids were exhausted and dirty from summer wedding event. they said the maintenance guy left less than an hour earlier, too bad. took another hour of complaining to get another room. the a/c in that room was clicking badly. horrible stay. the front desk personnel were very unfriendly and snobby. no compassion or creativity on how to remedy the situation. i told the front desk at checkout about the miserable stay. no discount or offer for discounted stay next time. full price. and at $ per room, it was not worth it... especially where it is.
poor service
- July 22, 2007
- Rated 2 of 5 by
a traveler from Travelocity.com
Room was small, Supposed to be 3 people no linen for hide-a-bed called front desk said they were alone I would have to come down and get it. Make up my own bed. 2nd night same thing however I told the girl I wasn't coming down so she said she would get it up there.
nice stay
- August 28, 2006
- Rated 4 of 5 by
a traveler from Travelocity.com
Rooms were clean though bit smallHotel has small indoor pool
Courtyard by Marriott
- March 26, 2006
- Rated 2 of 5 by
Carter from Richmond, Virginia
This place looks great on the Internet, not so great in person. It's like "Jury Duty," you know, the Adam Sandler movie? Well, in it they take the jurors to this seemingly beautiful hotel. One part is beautiful inside as well as out, but the wing they stay in is horrible. That's what this was kind of like. The place looks great on the Internet, but in person it is a totally different creature.
The atmosphere wasn't so hot, kind of Motel 6-ish (NOT that there's anything wrong with that, but we just expected a little more from a Marriott). The beds were hard, but the overall condition of everything was good. And they do have cab service and decent coffee in the rooms.
From journal Finding John Henry, the Real Steel Driving Man