i've stayed here a few times a year for more than 25 years. and years ago, this hotel had no competition; now it does. to compete, it needs new beds, new carpeting, new wallpaper, major updating, ...it needs a lot. staff is nice enough. but sometimes there's almost nobody there to get you an extra blanket or pillow, because they run the place so lean. at night, it can be noisey, and sometimes there's only 1 person onsite. there's new owners since the last time i was there and they seem to have fired some of the better, more helpful people. they used to have a wonderful hot breakfast. they have something they call a hot breakfast now, but it's self serve, and sometimes there's not even any clean plates. my understanding is they're turning this into a superbudget type hotel, which attracts a lot of riff raff. i used to love this hotel, for the convenience, but the bottom line is more than price for me. it's safety and comfort, and a peaceful night's sleep. things in short supply here, i'm afraid.

The hotel room was built for people under 5'5". The ceilings were very low especially in the shower and I had to duck my head down to wash my hair and I'm only 5'7". The room was small too. The hotel was clean and the complimentary breakfast was good but the bed was hard and at night I could see a light coming from underneath the tub - still not sure where it was coming from. Not the worst hotel I've stayed in but probably wouldn't stay there again.

My room was dark and needed remodeling. It also wasn't very clean. The coffee maker was broken. The hair dryer was so old that I was afraid to use it. The plastic shower curtain clung to my body as I showered. The drapes didn't work. I could hear the screeching and revving of the cars in the parking lot. The ac/heater was ancient and on the noisy side. Room service is sketchy - I had to call three times and let it ring forever before a weary man took my dinner order. Then it was 45 minutes before I received it - cold. The front desk staff was clueless and rude.

enjoyed my stay, hotel in need of minor repairs because it is an old hotel, staff very friendly, beds very confortable and rooms clean, can't beat the free breakfast cooked fresh to order.

This was our 2nd visit to this motel as we have a child at UAlbany. Both times it was extraordinarily clean, pretty, and quiet with a very courteous staff. We had stayed somewhere else in Albany (won't name names) that was absolutely DISGUSTING. Not only did you walk into the lobby and find a foul smell--it was truly dirty complete with hair on the floor. That place was the reason we went back to BW. We realized then how spectacular it truly was!