- nilgun
- First Reviewer
- 3 out of 5
- Avg. Member Rating
- 14
- Reviews
Washington DC Marriott 22nd Street NW Review
- November 17, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
- The check in was fast, friendly & courteous.
- The hotel lobby features appeared remodeled.
- The room was clean and also remodeled.
- The staff was very helpful.
- The location was within walking distance of my business visit on M street.
- The price was very reasonable for DC.
- The taxi ride was 15 minutes from Reagan National Airport.
Good Location, Excellent Service
- September 22, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
The hotel was very clean and the bed was comfortable. The indoor swimming pool and jacuzzi were nice. We had room service a couple of times and the food was good. The location was good as well. It was a short walk to the subway and to Georgetown but we felt safe, even at night. The staff was this hotel's best feature, they were great. If I did have a complaint, it would be about the television reception, some channels were clear and some were fuzzy. Although it was on a nice flat screen TV.
Nice room, decent location
- May 17, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
We used the Metro system to get around rather than dealing with a car, and this hotel was about a 10-minute walk from two Metro stations. Not bad, but we expected to be closer. Fortunately, the weather was good, so the walks to and from the stations were not an issue. The room was very nice, including a large flat-panel TV, iron and ironing board, hair dryer, and coffee maker. There was no included breakfast, which I wish we would have known going into the restaurant. We ended up paying $10 for two slices of french toast! Way over-priced! So we didn't eat breakfast in the hotel's restaurant after that morning. The only other complaint we had is that there must be a fire station located a block or two away, because we did hear sirens quite a bit. But we apparently slept through any that sounded overnight. :)
Overall, it was a pleasant stay, and I would recommend this hotel to others. Just wanted to make everyone aware of the couple flaws we found. But other than that, it was a great hotel.
Poor Customer Service - Rude Behavior!
- April 17, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
I was mislead by the travel website when booking my hotel stay at the Washington Marriott. I was informed that a continental breakfast was included in the price. It wasn't. Upon my arrival to the dining area I was informed by the rude hostess that my room wasn't on the complimentary room list for those clients who receive a "free breakfast". I asked the hostess to check with the manager. I actually saw this hostess talking with the manager. After their conversation, she attended to several hotel clients. My traveling companion and I finally got fed up and were about to leave when our waiter saw our frustration and asked us to stay. He told us that he would find out what the manager said to the hostess. Finally, the waiter came back and told us that we were not entitled to the continental "free" breakfast because we booked through Travel website. The price of the hotel through the travel website was $159 per night. We found out if we booked through Marriott the price would have been the same and we would have gotten the "free" breakfast both mornings. Not only was the hostess rude, but so was the manager - since he should have followed up to ensure our comfort of staying at the hotel. The entire experience lead us to never book through the travel website or stay at this Marriott hotel ever again. We'll see that we share this disgusting experience with our co-workers and family and friends.
very accommodating
- July 1, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
We got to the hotel very late ( around Midnight) and the room we had booked was not available. At first I was very upset because they wanted to put 4 of us in a room with a king bed and a rollaway. But after a while they upgraded us to a suite with a king bed, a sofa bed and a rollaway. It was a very enjoyable 6 night vacation.