Ramada Plaza Hotel and Suites Phoenix at Metrocenter

- Avg. Member Rating
- 21
- Reviews
Nice Value for Money
- June 26, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
Very nice rooms, I was weary after first reading the other reviews but the room was very nice and modern. We recieved a free upgrade which was a plus. The free breakfast was ok and the drinks were pretty good during happy hour. Overall I would stay again, because it was close to the free way and other restaurants.
Local calls are not free
- June 23, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
There is a $1 access fee for all calls, local and long distance. While there may be no toll charges, in my opinion for this facility to represent themselves as offering "free" local calls is, to put it nicely, disingenuous.
On the plus side, the complimentary breakfast buffet is good.
One night stay
- May 2, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
Only stayed for one night. Bed was really hard, but room was adequate. Would not have been happy if stay was longer. Rooms were old, and really needed updating, but clean. Enjoyed the hot breakfast, coffee was excellent.
Hotel has its flaws
- April 28, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
The walls are thin: you can hear TVs, toilets flushing, doors slamming, and through the bathroom vent, every word (and worse) from the next bathroom!
The bathroom door is a loose sliding door. I stuffed a folded magazine in the guide to try to keep it more closed. Not much privacy!
Do NOT use the vending machines. They don't work and the hotel staff doesn't care. They tell you call the number on the machine yourself. (Don't THEY have the contract with the vendors???
Horrid but amusing: while eating breakfast I heard a person sneezing and coughing up a lung in the kitchen. That couldn't be good.
Warning Under Construction - Lost Traveloicty Reservation - VERY Nosy
- April 28, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
- lost reservation - manager said it looked to be booked and then cancled but then rebooked.. Took 20-30 min to figure out what to do. Did not appoligies for the wait.
- Hotel is under construction = pictures on the website are NOT what all rooms look like some rooms have not been remodled (I was in one of those rooms)
- The room I was in looked like they had started the remodle (wall paper missing, carpet missing, paintings missing from the wall (nail holes still in place)
- Fitness room??? - say they have one but we looked all over and couldn't find it (didn't bother to ask so goodluck if you can find it)
- Could hear people in rooms next door talking at normal level and could hear everyone in the hall.
- Value (I guess it was cheap), pool was nice, bed was ok, location was good for me but I can't think it would be good for many people.
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