Sun Suites At Intercontinental
- 2 out of 5
- Avg. Member Rating
- 7
- Reviews
MEDIOCRE
- April 10, 2009
- Rated 2 of 5 by
a traveler from Travelocity.com
The attendant at the front office was very friendly and courteous. There were no irons or ironing boards available at the front desk either and when I asked the attendant to call me as soon as when became available she said sure. I never received the call needless to say. The grounds and rooms were very decent but the management and staff is really mediocre
Use if you have no other choice
- December 20, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
Bring your food, coffee, water and maybe toiletries as well. Front desk couldn't replenish items even when I asked them to. No breakfast either.
Not a nice experience. I hope they get better.
Love it!
- November 24, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
My room was super clean. I think the carpet was brand new and the walls were all freshly painted. The kitchen was great for me while traveling for a week. I really enjoyed my stay here and will stay again next time in Houston.
VERY DISAPPOINTED
- October 5, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
I think this place wins the worst hotel award. The walls were cracked and the floor was gross. It smelled and to top it off, for lotion the guest have to share a big bottle of Jergens that's sitting on the front desk.
Would be okay if....
- July 23, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
This hotel would have been okay - maybe even great - if they only cleaned the carpets and drapes. The staff was very very nice and I told them they need to clean the carpets - and they told me that the carpets needed to be replaced! (The carpet was so filthy that when I walked from the shower to the bed - about 10 feet - my feet were BLACK already from the filth.) The (non-smoking) room stunk of smoke and the drapes also needed to cleaned. I also suggested to the staff that they don't turn smoking rooms into non-smoking rooms. They mentioned that people take non-smoking rooms and smoke in there anyway. This wouldn't be a big deal if they cleaned their carpets and drapes once a month. Maybe they should install detectors like the airplanes and surcharge people who smoke in a non-smoking room. Or if someone asks for a smoking room and none are available, they should be charged extra for a non-smoking room because you know they are going to smoke in there and then they would have extra fees to pay for the cleaning. It's really too bad because this wasn't a bad motel - especially for the price.