The New Otani Hotel Garden

From $ -1 per night

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120 S LOS ANGELES ST, Los Angeles, California 90012
213-629-1200
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User Reviews

Results 1-10of 25 Reviews


very clean room and helpful staff

A traveler

Travelocity.com

The hotel staff was very friendly as well as extremely helpful. The room was quiet and the bed was comfortable. Would stay again. Plus the Japanese garden was beautiful and relaxing.
Just OK

A traveler

Travelocity.com

Nice Hotel in an OK spot. The closet was too big and the bathroom was too small. The bed was a rock. It's being turned into a Dobbletree and will probably be nicer than
The overall experience was average.

A traveler

Travelocity.com

Service was somewhat disappointing. The wake up call requested was not received. The advertised free shuttle was seldom available. The maid service was average at best.
Beautiful Hotel

A traveler

Travelocity.com

The Kyoto Grand is a beautiful Hotel and very quiet. My nephew was getting married a few blocks away so my whole family stayed at the Kyoto. My only complaint would be the cost of parking at the hotel... I would suggest people park right across the ...Read more
fabulous in every way - would stay again!

A traveler

Travelocity.com

Gorgeous, very tastefully decorated hotel with an outdoor garden in the heart of downtown L.A. Extremely helpful, pleasant, professional employees (other than one woman at the front desk) who clearly took customer service as a goal. Great ...Read more


fabulous in every way - would stay again!

A traveler

Travelocity.com

Gorgeous, very tastefully decorated hotel with an outdoor garden in the heart of downtown L.A. Extremely helpful, pleasant, professional employees (other than one woman at the front desk) who clearly took customer service as a goal. Great ...Read more
Very Clean and comfort

A traveler

Travelocity.com

Room was very clean and comfort. Love gym, Business center. Highly Recommended! But I had to pay for WIFI internet ($10/day) and parking ($25/day)
HOTEL COULD OFFER MORE FOR CLIENTS

A traveler

Travelocity.com

The hotel looks good, but the neighborhood is not a safe place and the hotel could offer free wireless internet and breakfast for guests .
Nice, inexpensive hotel.

A traveler

Travelocity.com

We reserved this room for the Rose Bowl so roooms were scarce. We wanted someplace safe and this was. We felt it was close to things we needed. Would have help if there was public transportation closer but that's the way it goes. Don't know if I'd ...Read more
Nice Hotel in Downtown

A traveler

Travelocity.com

We love staying at the Kyoto in downtown LA. It is very convenient for us to reach the fashion district. Sometimes you can get a good deal online, however the parking and internet are high added expenses. While it has been a comfortable and ...Read more