A very clean and comfortable hotel. The staff was wonderful and went beyond the call of duty. The location is perfect, right in front of a train station. First trip to Boston and loved the city and this hotel. Would definately stay there again.

Per the company website: "The Colonnade Hotel is an independent Boston luxury hotel with 285 elegantly appointed rooms and luxury suites". The problem is that not all rooms have been renovated, and even though we made our reservations months ago, we got one of the shabbiest rooms I have ever stayed in. Definately not elegantly appointed. Very basic room with torn bedspread, stained shower curtain, showerhead not attached to the wall, stained and snagged drapes. No coffee pot and 19 inch TV if that. Smelled badly of smoke, although the floor was supposed to be non smoking. Staff claimed they could not change our room due to hotel fully booked. A very disappointing experience.

I travel more than half the year on business and this is one of the worst hotels I have visited. I was put in a room where someone had smoked and no remedy supplied. Uncomfortable bed. Only nominally clean. This place is awful. Stay away.

Nice clean hotel. I stayed with my young daughter and husband. We were out mostly but enjoyed a good night's sleep in a comfortable bed. Pool was beautiful- a bit cold but nice.

The amenities are nice and clean, the concierge was friendly and helpful. The location is convenient to the train, T and local shopping. The view is not great (might be better on higher floors). The attached parking lot is being worked on, so don't plan on sleeping past 8am on the lower floors. The restaurant is expensive, but a mall with a food court is just across the street.