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Parque Santiago III
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Avenidada Litoral, 38660 Playa De Las Américas, Santa Cruz 38660
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Fun For all the Family? You Bet!
Carlisle, United Kingdom
November 18, 2013
Earlier this year, when deciding on a holiday destination for my daughter, mother, aunt and myself, we had three requirements when looking for an apartment. It had to be in a central location with easy access to attractions, restaurants and ...
Earlier this year, when deciding on a holiday destination for my daughter, mother, aunt and myself, we had three requirements when looking for an apartment. It had to be in a central location with easy access to attractions, restaurants and facilities-we wanted it to be quite busy and vibrant and suitable for families. It had to be a great price without compromising on comfort to suit our range of budgets. Finally, it had to be child friendly.
Parque Santiago is a group of apartment complexes around Tenerife comprising of a mix of private and company owned self catering apartments. Our booking stated we could be in 3 or 4, which as it turns out (along with 5) are actually right next to each other and conveniently located right between Los Christianos and Playa De Las Americas. What we didn't realise is the separate apartment complexes made up a larger sort of village, with shops, restaurants and attractions all owned by the same company. As a guest in any of the complexes, you are welcome to use the facilities in any of the others. Situated right on the beach, and with just a ten minute walk in either direction to Los Christianos and Playa de Las Americas it is a fantastic location.
We arrived at around 10pm at night and were dropped right at reception by the coach. What first struck me was how clean the whole area was. The street and entrance are a white tile, which is kept immaculate, and the buildings themselves traditional Mediterranean white and terracotta. despite the dark I was already impressed.
We went into the reception and were less greeted, more grunted at, by a quite surly man and with probably less than twenty words exchanged were given our apartment key and directions. We were staying in Parque Santiago 3, the same complex as reception. We set off to find our accommodation, which is in several blocks surrounding a very large pool area While ours was the first block, we soon discovered that there was no lift to our second floor apartment. My Aunt has several health complaints and did manage the stairs but found them a struggle, and at that time of night none of us were overly enthralled at having to lug our suitcases up several flights of stairs. If this would be an issue for you then I highly recommend getting in touch with either the complex or your tour operator beforehand, as there are ground floor apartments available as well as lift facilities in another block. We were offered an exchange of apartments the next day, but deciding we couldn't face the move and liking the location of our apartment we decided to stay and manage.
Despite the curt service and struggle up the stairs, when we arrived at our apartment we were delighted by it. We'd booked a one bedroom and discovered it was a quaint maisonette style, with the bedroom and bathroom upstairs and kitchen, living/second sleeping area and balcony down. It has some lovely little touches, like shuttered windows in the bedroom, and the kitchen and living area were surprisingly spacious.
It was well equipped with pretty much everything we needed in the kitchen and while not very modern in appearance was immaculately clean and well presented. Myself and my daughter, being the younger two, were sleeping on the sofa bed, which was a bit heavy and a pain to pull down/put away. I have to be honest and say while my daughter loved it, I found it really uncomfortable and didn't sleep well the first couple of nights. My Mum and Aunt found the beds upstairs very comfy, however, so I'd say this apartment would work better for 2 adults and 2 kids.
The rooms were cleaned daily, and the plentiful supply of towels and bedding were also changed daily, something we really hadn't expected. The best part about the apartment however was the large balcony which faced into the central garden and pool area. it was beautiful sitting here on an evening when it was all lit up. Most of the apartments seem to have this view too.
The apartment itself was very peaceful, and because this is a very family orientated location noise from the surrounding bars and restaurants stops at 11pm. The room was also equipped with a TV and safe (at a cost) and the only thing missing was a hair dryer (luckily I'd brought my own although they can also be hired) The apartment didn't have air conditioning, which was fine when we visited but may be uncomfortable later in the year. Overall, I was pretty impressed with what we had for our money and felt incredibly safe in this apartment.
Without doubt, it was the facilities at Parque Santiago that made the holiday. Our complex had not only a huge pool which was styled to have a busier area for kids, snaking around into a quiter 'cul de sac' for grown ups, but it's very own water park for kids. This area, which is suitable for children aged 3-12 years old had numerous slides and a park area. It was big enough for parents of younger children to find a spot to sit, but for us, we managed easily everyday to get sun loungers just to the side giving us a perfect view. It's constantly supervised by at least two lifeguards and the slides are small enough to be safe for older children's parents to leave the kids to it without having to get on themselves. The pool is very shallow, so a splash area rather than swimming. My daughter made lots of friends, and we spent almost everyday there rather than the beach. At 6pm sharp, the water park closes, which also meant we avoided the 'five more minutes' whining!It was fantastic.
The layout of the enormous pool area is extremely thoughtful, so that the water park and family area are completely separate from the more peaceful, quiet area. So well thought out infact, that a work colleague stayed in the same complex a couple of weeks later without children and didn't even see the water park. There are an abundance of sun lounges and parasols, again laid out in such a way that people without children could enjoy a quite area.
The complexes catering facilities are limited to pool bar food and ice-creams and is quite pricey. however, from 5-7 every night there are buy one get one free offers on all drinks, so we enjoyed rounding the day off at the pool by sampling different cocktails. However, as all the apartments are well equipped for self catering, the supermarket directly opposite the hotel provided plenty of budget supplies. We loved the cheese, bread, fruit and beautiful cakes...I've never seen cakes like them. Alternatively, by walking a few minutes along the beach you find plenty of café's selling sandwiches and toasties for just a couple of Euro.
The complex has excellent shopping facilities, however again a short walk towards Playa De Las Americas and you will find similar, if not the same, items for cheaper. The same applies to the restaurants, with the ones owned by the Parque being significantly more expensive than the ones in Los Christianos and Playa De Las Americas themselves, and for this reason we didn't use them.
The Parque also has a mini golf park and gym, which we never used. As we were able to use the facilities in all complexes, we had a nosey in neighbouring 4, however this was very obviously more geared to adults and much quieter...although lovely. We did enjoy meeting up with my daughters friends at the small play park just outside 4 on an evening after eating out. This area has a very nice outside bar for the adults, and my daughter thought it was great to play out until midnight. The whole area is very well maintained, with security an unobtrusive presence, so we felt very safe. We never once witnessed any drunk, loutish or anti social behaviour in this area.
While not without flaws, namely accessibility to rooms and poor reception customer service, overall I was really happy with this hotel. It provided quality family facilities, in a great location at a great price and I'd happily recommend it to others.
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