We have stayed at the Disneyland Hotel at Easter for the past 3 years. We enjoy the location and the services the hotel has to offer. The rooms are satisfactory. The children enjoy the area. I have always found the staff to be helpful and customer oriented. The hotel is not the greatest value for your money. You are paying for the Disney name and experience.

"Our handicapped bed was so high off the ground that I couldn't even sit on the side of the bed! And the bathroom sink was so high and had such a wide rim around it that if I had been in a wheelchair, I would have been unable to brush my teeth etc. "

We stayed there from 12/23/06 to 12/26/06. When we checked in on the 23rd, the front desk purposely put us in a room next to elevator and we could hear the roaring noise all night. At first we thought it was the monorail, but when the park closed at 12am the noise is still there. We call the next morning and the front desk responded by"why did you not complaining last night?" Very bad experience for $* a night

The DLH marina tower or any tower for that matter is in desperate need of refurbishing. To start, a run-down, slow elevator. Shabby carpet everywhere. Dirty bathrooms, mold in the grout, old used soap stuck to shower floor, dinged, chipped dated furniture in the rooms. They could at least have decent toilet paper. It may as well have been newspaper. No special ammentities, only convenience to the park. Stayed twice this year at two different towers. The Bonita Tower in the back was even worse. Won't ever stay again.

Clean hotel with great service. We went for my daughter's 9th birthday. When I told the front office, they arranged for a signed photo from her favorite characters and a bunch of other goodies. She was thrilled!I highly recommend this hotel.