the hotel is on the cable car line in the heart of union square. fun, city vibe. very clean rooms and comfy beds. hotel staff were very friendly and helpful. yes, rooms are kinda' small but standard for a room in the center of a major city like s.f. nice toiletries, flat screen tv, etc. would definitely stay here again.

This hotel was not only a great location but it is clean, stylish, and modern!! The staff was wonderfully friendly and helpful in every way!! Upon arrival I did ask for a quiet room because I heard that there are rooms that can be very noisy in this hotel due to the location and the hustle and bustle of Powell Street and the cable cars. The staff accomodated me and even asked if I wanted to see a couple of rooms. I just said as long as it is quiet, and it was. My boyfriend and I enjoyed staying here immensely and would come back again in a heartbeat if we do return to San francisco in the near future!!!!

The Hotel Union Square is a great value for a boutique style hotel. Cable cars are right outside the door, and there are plenty of dining and shopping opportunities. When we first arrived, we had a small third floor room overlooking Powell Street. Good for people watching, bad for noise. This room also had a terrible odor. Luckily, the staff quickly responded to our request to change rooms and, as requested, moved us to a higher floor, having us inspect the room for approval. This room was quiet, huge and very clean. All of the rooms have high ceilings, boutique style linens and free standing clothing racks. The complimentary wine and hot cider in the afternoon is a nice touch. We were traveling with a younger child and a twenty year old. Our youngest would have preferred a hotel with a swiming pool, but for the price and location, we decided to forgo this and spent time at the many local beaches. Our older son appreciated the convenience of public transportation and the unique style of the hotel. Pluses: location, price, desk staff, style. Not so good: front rooms can be noisy, parking expensive, excessive panhandling in neighborhood if this bothers you. We would stay there again.

Hotel Union Square is a total bargain. It's two blocks from the BART station, and close to other public transportation (trolleys and taxis are abundant). While the location at first seems noisy and full of tourists, once you step inside the hotel, the bustling outside the door is easy to forget. The hotel was clean, (though slightly worn). The room and bathroom felt huge compared with other hotels we visited on our trip; the ceilings were high and the room design was very practical, with an free-standing closet and shoe rack. There were nice amenities, like the wine reception in the evening, and the free welcome kit, bottled water, and coffee we found in our room. The staff was very gracious, but not intrusive. We choose the courtyard side, forgoing a view for a quieter night's sleep, as we are all light sleepers and the hotel is on a commercial street. I did not hear any noise at all during the night. While there is no air conditioning in the hotel, they offer ceiling fans and box fans upon request. (You can also open the windows, but I felt a little unsafe leaving the windows open as there were no screens on them.) Overall, it was a great experience and I would definitely stay there again.

We spent 4 days in this hotel and were very happy about location, room, staff and value for money. The Hotel is very close to all public trasportation and it is just in the living centre of San Francisco.