Location:
(Rating: Excellent)
Coal Harbour is the best location for a hotel. Our hope was maybe the hotel will stand by its name and provide a nice view. Wrong! It was not only a nice view but a fantastic view of the harbour and coastal mountains! We couldn’t even decide if the night or the morning view was the best or even when the mist totally enveloped the harbour and it was just gray all around. No matter the time or the weather, the view from this hotel is great! One thing to remember though, when booking your room, request a room facing the harbour and on the floor where the ice machine is located. (Tip #1: We got a room on the 4th floor and this was perfect as not only did it have the ice machine but also the fitness center.)
Room Accommodation:
(Rating: Excellent)
Large full-sized bedroom that is both beautiful and tasteful. The room also features floor to ceiling sliding windows leading to the enclosed balcony overlooking the bay. On the balcony, small table and seating for 2 is great for enjoying the night lights on the bay. Other perks worth mentioning were the plush terrycloth bathrobes provided, hairdryer and our "must" in every hotel room when we travel, a coffee maker, which of course, this hotel more than exceeded by offering more than 1 choice/brand for their coffee and tea selection in-room. These were also supplied generously daily just as the toiletries were.
Amenities:
(Rating: Very Good)
Indoor pool, sauna and the fitness facilities were all in one area. To gain access, one needed a room pass key and this, I think was good for security reasons. (Tip #2 : Request a floor where this is provided.) The Coal Harbour Bar, located in the ground floor, faces the bay with an all glass floor to ceiling wall, again providing a great view. But, if that isn’t enough, there’s also the Vistas Revolving Restaurant on the top floor where one can enjoy the most fantastic panoramic view (360 degree). Unfortunately, on days we were there, we could not get a reservation due to the many business conventions. (Tip #3: Make reservations upon booking your stay. I would suggest dinner as I am sure the night view of the whole city and the bay would be so much better.) Breakfast is offered in the Plantations Coffee Bar. We, however, opted to have room service for breakfast every day of our stay.
Service:
(Rating: Excellent)
From the front desk, the restaurants, to the room service staff, which I have to commend most specially. By the end of the 2nd day, I felt like the room service staff knew me personally already. Stamps are available at the hotel's gift shop and Maria, who I met when I bought some even went beyond her duty and took care of ensuring it got mailed.
Renaissance is a sure re-visit on our next trip.