Quality Inn Santa Cruz

From $ -1 per night

Avg. User Rating:


1101 OCEAN STREET, Santa Cruz, California 95060
831-427-1616
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User Reviews

Results 1-10of 50 Reviews


Rude service

A traveler

Travelocity.com

The site didn't tell me you had to be 21 so when I went to check in the hotel manager was extreamly rude to me I didn't appreciate it one bit. If I would have been able to stay I would have left regardless.
Hotel Owner Made me Feel Unwelcome, Harrassed, and Complicated Everything

A traveler

Travelocity.com

I have never been to a hotel where customers are not treated well. Here, the owner is looking out for himself, and made it difficult for my friends and I to have a great stay. It took 2 hrs to check in. While we did break the rules of having ...Read more
Awful

A traveler

Travelocity.com

One of the reasons we chose this place was because they advertised a heated outdoor pool and sundeck area. The "pool" area was closed the entire time we stayed. But it was so thick with muck and gunk that I wouldn't even put my toe in it if it were ...Read more
No WiFi, no ethernet

A traveler

Travelocity.com

This Quality Inn advertises free WiFi. It didn't work. The manager said it must be my lapttop, though it has worked fine at other hotels and Internet cafes. I also tried their ethernet port and it also didn't work. Same response -- it must be my ...Read more
USE CAUTION, HOSTILE MANAGEMENT

A traveler

Travelocity.com

DO NOT STAY HERE! The room was fine, the owner was scarey. I have never had management come in my room and start harrassing me and pulling sheets off the bed, until now. Had a reservation for two nights, was told that I could stay in the same room ...Read more


Not very satisfied

A traveler

Travelocity.com

I was not satisfied with the staff at the hotel. Very rude. The room was clean but the beds were very uncomfortable.
Rude Staff

A traveler

Travelocity.com

The staff were rude and tried to take advantage of us. The room was gross and smelled and the place looks run down.
"No WiFi, no ethernet"

A traveler

Travelocity.com

This Quality Inn advertises free WiFi. It didn't work. The manager said it must be my lapttop, though it has worked fine at other hotels and Internet cafes. I also tried their ethernet port and it also didn't work. Same response -- it must be my ...Read more
Not very satisfied

A traveler

Travelocity.com

I was not satisfied with the staff at the hotel. Very rude. The room was clean but the beds were very uncomfortable.
Okay, but will not stay here again

A traveler

Travelocity.com

The location is good. There is a coffee shop, ice cream shop and McDonald's across the street. Santa Cruz Diner is within walking distance and highly recommended! The front desk staff during check in and check out could have been more customer ...Read more