A wonderful, pleasant hotel in a great location with wonderful service, staff and gorgious sunset views. Worth every penny to stay there.

Wonderful location near gate to old city, easy to find because of height, awesome views from our high floor room. Pay the small extra cost for high floor. Our only problem was with the lobby and restaurant. There is only one restaurant, so you have many small noisy children even late at night, and the acoustics are lively so noise echos. Our son is sensitive to sound, and could not get out of the lobby fast enough, and refused to eat in the restaurant. Room service was excellent. Many great restaurants nearby.

I have stayed at this hotel 5 times now. Even though the decor is a little date, I have always found the rooms spotless and the staff very friendly. Fitness center is lovely. Hotel is located at the gate of the old city without paying the high price of the old city. Also located within walking distance of many wonderful restaurants outside the gates. Can also act like a local and visit shops/restaurants in the block below the hotel.

With only a half day and a night to sample what Quebec has to offer, we needed a hotel with a central location. This effectively meant being prepared to pay the going rate of C$200 or more at that time of year. After a bit of searching, we found a competitive rate at this outstandingly situated hotel on Expedia. It is just outside the old city walls off the Rue St Jean and directly adjacent to the parliament building, so it gets 10 out of 10 for location. Navigation was okay, too. Generally I approach venturing into the heart of a major foreign city in an unfamiliar car on the wrong side of the road with trepidation. I can't think why. However, locating and parking up at the Hilton was surprisingly straightforward, the only tears coming over the 24-hour parking fee in the car park under the hotel itself, C$18 a day. Yikes. That said, you're straight out of the car park via the lift and right into the hotel lobby.

As is usual in these sorts of hotels, you get a grand lobby with a pile of free newspapers lying around. There was also a polite and efficient check-in staff, fairly spacious and clean rooms, basic toiletries, and a fair few TV channels. The thing I find frustrating whenever I stay in a pricier venue like this one is the fact that all but the basics are charged on top. Bath robes have to be requested and coffeemaking facilities are available, but the coffee itself attracts a fee. Basically, inside the room you get less than you get in a room half the price, apart from a bit more space maybe and the option to pay for extra services. It’s not something that should necessarily put you off a stay or spoil your visit, but is irritating. Anyway, back to the strengths - the view. The location and elevated disposition of the establishment gives guests unrivalled views over the old city and in all other directions. The higher you are the better, we were only on floor 5, so our view wasn't the best available - we looked out onto the outdoor pool on floor 4, which brings us to the leisure facilities. These consist of the outdoor heated pool and sun terrace with great views all round. Inside there's a tidy little gym and a good-sized and efficient sauna free to guests. The restaurant facilities were not sampled. As a budget-conscious traveler, I somehow don't think I'm in their target group.

There is a "panorama" threatened if you take the lift to the top floor, but this was closed off to guests for some reason throughout my stay.