Embassy Suites Indianapolis - Downtown
- The1
- First Reviewer

- Avg. Member Rating
- 12
- Reviews
Embassy Suites
- June 11, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
Excellent hotel and location!
Lousy Customer Service
- June 11, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
We had a guaranteed prepaid reservation for the weekend of biggest football game of the year. Front desk tried to tell us we didn't have a guarantee and that the hotel was completely out of rooms. We had our printed confirmation - NO APOLOGY AT ALL.
Satisfied
- April 28, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
The room was excellent. The location was perfect. The room service was prompt and tasty. The only issue I had was with housekeeping. I was booked for two days, and on the first day, with the do not disturb sign on the door, they started knocking on the door at 11:00 am and continued until they actually walked into the room without knocking at 2:00 pm. Apparently, they had on their list that the room was vacant, so they have organizational issues. Theat was not very pleasant. Otherwise, it was a very nice stay.
Satisfied
- April 28, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
The room was excellent. The location was perfect. The room service was prompt and tasty. The only issue I had was with housekeeping. I was booked for two days, and on the first day, with the do not disturb sign on the door, they started knocking on the door at 11:00 am and continued until they actually walked into the room without knocking at 2:00 pm. Apparently, they had on their list that the room was vacant, so they have organizational issues. Theat was not very pleasant. Otherwise, it was a very nice stay.
Great hotel
- February 1, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
This was a great hotel. Very nice rooms and the free breakfast was great.
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