- tamtbell
- First Reviewer
- 4 out of 5
- Avg. Member Rating
- 7
- Reviews
-
2
- Photos
Very Nice
- October 17, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
At check in the front dest isseued us a room on the 7th floor, but I asked if there was anything higher since this was my first visit ti Ottawa and I wanted a veiw of the city. No problem, they gave us a room on the 21 floor, and it was quite and lovely. Clean but the bed wa a little hard, no big deal. Only other thing was the shower really had no pressure. All in all a good visit.
Renovations
- January 24, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
This properity is still undergoing renovations. This time they are tearing down their parking structure. Due to this the parking is very limited and they have now raised the price for parking to $35 a night.
I was very unhappy that a wrist watch I left in my room was not returned.
Internet service is also charged for.
The only positive comment I have is that the view from the rooms is stunning
Under Construction
- November 11, 2007
- Rated 3 of 5 by
a traveler from Travelocity.com
Cons:
This hotel is currently undergoing rennovations as of 11/9/07 and there is loads of equipment outside of the front. The room service is MILES TOO EXPENSIVE for what you are getting. The food IS NOT impressive at all what the money you are putting out. Save your dosh and go to the Elephant and Castle! Minibar contains a lot of uninteresting drinks and food and again is EXTREMELY EXPENSIVE. NO WIFI HERE! This hotel has network cables still. $12.95 a day for internet access.
Pros:
Elevator is SUPER FAST! Staff is GREAT! VERY PROFESSIONAL! Bed is great! Shower is great! Clean hotel. Right in the center of the action and 2 blocks away from Parliment. Right across the street from the canal. Hotel is connected to this ace mall and there is a WELL ACE food court on the 1st floor.
Poor Customer Service
- October 20, 2007
- Rated 3 of 5 by
a traveler from Travelocity.com
Stayed at the Westin. Employer booked room online. Confirmed pre-payment on checkin & checkout. Credit card still charged. Took 8 months to solve chargeback. Would not admit to screwing up. Awful treatment received.
Great location, clean rooms, comfortable beds
- August 18, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
The hotel is a couple of blocks from Parliament and near the canal. The Rideau Centre (mall) is connected to the hotel via a covered walkway. The Byward Market area is a few blocks away -- great for dining and shopping. We ate at The Keg -- best steaks in Ottawa. The Concierge was very helpful, especially since we were waiting for two lost bags from the airport. We only had a couple of complaints: 1) the bathtub had a slow drain, and 2) the carpet had some stains. The beds were comfortable and clean. The room was fresh with no odd smells or dust in the corners. Overall, a good choice if you need a central location. Our room was booked with Total Trip, so we got a great deal, saving about $* per night.