Microtel Inn and Suites - South Fort Worth
- 1 out of 5
- Avg. Member Rating
- 3
- Reviews
Stay Away
- July 2, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
We had problems with our reservation. The fire alarm went off two nights in a row; one for a fire contained to one room and one for an employee making toast in the middle of the night. The towels and cups were not replenished for the last night's stay.
Very bad experience
- June 24, 2007
- Rated 1 of 5 by
a traveler from Travelocity.com
I wouldn't recommend this facility on cleanliness alone, however, the rating is for the absolute disrespect and disregard for customer service or satisfaction. Two of our employees were arriving late and guaranteed their rooms by credit card. The staff was notified. Upon arrival, they discovered that the manger instructed the rooms to be sold out from under them. They were offered an unclean room to keep them from sleeping in their cars. They were charged and when disputed, we were told "someone has to pay for the electricity they used". We ended up canceling 12 rooms.
The WORST Hotel
- November 6, 2006
- Rated 1 of 5 by
a traveler from Travelocity.com
This is by far the worst hotel that we have ever stayed in. The Hotel description says that ALL ROOMS have microwaves, refrigerators, and coffeemakers in them, there were non of these items in the room. The room key had to be reprogrammed each day to allow access to the room. The rooms television remote had to be programmed at the front desk before we could use it. The front desk personel were not friendly at all.