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Quote: wonderful place, but the rooms are very small and compact for the price.
Quote: First timers visiting the university will probably want to stay at the Sheraton, since it's on the university campus. We think the Genesee Grande is a much better value. The Sheraton is significantly higher priced, plus their parking lot is not easy... Read the full The Genesee Grande Hotel review
Quote: Not only did I feel comfortable, I didn't feel I was far from home. I was nervous to travel with my son, but after my arrival the staff was friendly and helpful. The food was great and the waitstaff was fun to chat with.
Quote: We had a wonderful stay! The hotel is extremely stylish and comfortable. When we got there the hotel couldn't find our reservation from Travel online so they gave us a free room upgrade for the inconvenience. The bathroom was beautiful with all... Read the full The Genesee Grande Hotel review
Quote: I have stayed at the Genesse Grande three times in the last 2 years and I'm making arrangements for my 4th stay next month. The 1st trip was less than perfect. I politely asked for better service and accomdations the next time. Now I'm treated... Read the full The Genesee Grande Hotel review
Quote: Two years ago I booked a room for my elderly mother, for a special occasion over the course of several days. We tried to have a family dinner there, for 6, and the food was horrendous, too self consciously creative and just plain missed! in terms... Read the full The Genesee Grande Hotel review
Quote: My son's law school graduation from SU provided my first chance to visit Syracuse. The Genesse Grande Hotel was recommended and we weren't disappointed. The the grandeur of the lobby brought to mind travel of a bye-gone era. Door men helping with... Read the full The Genesee Grande Hotel review
Quote: This hotel has a beautiful lobby and the restaurant offers a creative menu and good food. Our experience with the rooms and the hotel staff was not up to par for a hotel of this price range. We reserved two rooms and both of the rooms had sinks that... Read the full The Genesee Grande Hotel review
Quote: We had a tough time finding the hotel but called for directions and was impressed how helpful the staff was. We arrived late and was disappointed that the resturants and room service were closed. Our room was upgraded and we were very impressed with... Read the full The Genesee Grande Hotel review