Best Western Heritage Inn

From $ -1 per night

Avg. User Rating:


10521 EAST FREEWAY, Houston, Texas 77029
713-673-0275
Show More Info
Travel Photo by IgoUgo member

User Reviews

Results 1-10of 21 Reviews


Accomodating, but nothing spectacular!

A traveler

Travelocity.com

Overall, my stay was what I expected of a Best Western hotel, accomodating, but nothing spectacular and a few minor inconveniences. For example, I requested a 'no smoking' room, and was told by the hotel receptionist upon checking in that there was ...Read more
Friendly staff, nice facility, great location, good breakfast, and I slept like a baby.

A traveler

Travelocity.com

Very friendly and professional staff, perfect location convenient to 1-10 and good restaurants nearby, daily breakfast (great waffles), clean and attractive hotel, used the computer in the lobby to check my email and check in for my flight, and the ...Read more
i WILL STAY HERE AGAIN.

A traveler

Travelocity.com

Hotel was nice, clean, good breakfast. The staff while attentive not very energetic. The jacuzzi was cold but pool was clean. Overall a good stay.
very pleasant people working there and very helpful. great fish restaurant next door

A traveler

Travelocity.com

I didn't have a car; but was able to easily get the local bus to downtown Houston and work from there. Very pleasant environment with a nice pool. full breakfast and nice workers in the hotel.
Nice Hotel

A traveler

Travelocity.com

This is a normal Best Western hotel, it is clean and the staff was very nice. We were charged twice for our room when we stayed there, but they fixed the problem immediately, and made the process very simple. I appreciated the fact that I didn't ...Read more


Roll of the dice

A traveler

Travelocity.com

It was nice that this Best Western has a refridgerator and microwave in the rooms. The pool was decent as was the free breakfast. The major downside was that the room had a very strong smell of cigarette smoke in it. In a way, ironic since they made ...Read more
Roll of the dice

A traveler

Travelocity.com

It was nice that this Best Western has a refridgerator and microwave in the rooms. The pool was decent as was the free breakfast. The major downside was that the room had a very strong smell of cigarette smoke in it. In a way, ironic since they ...Read more
Yuck

A traveler

Travelocity.com

I checked in with a reservation and the staff person (who was hanging out on a couch in the lobby with her teenage boyfriend when I arrived) told me that although the room I was signed up for was non-smoking, someone had smoked in it the night ...Read more
Pleasant surprise

A traveler

Travelocity.com

It was the nicest Best Western we have seen--all new and very comfortable. The furnishings were tastefully done, the pillow menu and high thread count sheets were a pleasant surprise, and the pleated, tucked and folded towels were quite ...Read more
First Time in Houston

A traveler

Travelocity.com

We booked a jacuzzi suite. The room was very spacious and beautiful. The entrance to the interstate was just outside of the drive which made traveling very easy. We enjoyed our stay very much!!!