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Houston Hotels

Best Western Heritage Inn

10521 EAST FREEWAY, Houston, Texas 77029
  • #11 most popular
    Houston hotel
  • Avg. User Rating:
    4 out of 5 stars
  • Hotel Class:
    3 out of 5 stars

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Best Western Heritage Inn Reviews

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Nice Hotel

  • 4 out of 5 stars A traveler from Travelocity.com
  • April 12, 2011
Quote: This is a normal Best Western hotel, it is clean and the staff was very nice. We were charged twice for our room when we stayed there, but they fixed the problem immediately, and made the process very simple. I appreciated the fact that I didn't... Read the full Best Western Heritage Inn review

Roll of the dice

  • 3 out of 5 stars A traveler from Travelocity.com
  • July 23, 2008
Quote: It was nice that this Best Western has a refridgerator and microwave in the rooms. The pool was decent as was the free breakfast. The major downside was that the room had a very strong smell of cigarette smoke in it. In a way, ironic since they made... Read the full Best Western Heritage Inn review

Yuck

  • 3 out of 5 stars A traveler from Travelocity.com
  • March 28, 2008
Quote: I checked in with a reservation and the staff person (who was hanging out on a couch in the lobby with her teenage boyfriend when I arrived) told me that although the room I was signed up for was non-smoking, someone had smoked in it the night... Read the full Best Western Heritage Inn review

Pleasant surprise

  • 4 out of 5 stars A traveler from Travelocity.com
  • February 3, 2008
Quote: It was the nicest Best Western we have seen--all new and very comfortable. The furnishings were tastefully done, the pillow menu and high thread count sheets were a pleasant surprise, and the pleated, tucked and folded towels were quite... Read the full Best Western Heritage Inn review

First Time in Houston

  • 5 out of 5 stars A traveler from Travelocity.com
  • December 17, 2007
Quote: We booked a jacuzzi suite. The room was very spacious and beautiful. The entrance to the interstate was just outside of the drive which made traveling very easy. We enjoyed our stay very much!!!

Good value

  • 4 out of 5 stars A traveler from Travelocity.com
  • September 6, 2007
Quote: The hotel was located right off of I-10, which makes travel into the city easy. The hotel was very clean and the staff was very friendly... especially X. The parking area is a bit small but adequate; I found a spot right under my window/near the... Read the full Best Western Heritage Inn review

Overall

  • 5 out of 5 stars A traveler from Travelocity.com
  • August 9, 2007
Quote: My overall experience was really good. The parking lot was a little scary at night, there is one section on the side where the entrance door to the hall is, kinda dark and the entrance door that you use your key on wasn't always closed!!! The... Read the full Best Western Heritage Inn review

GOOD PLACE TO STAY

  • 4 out of 5 stars A traveler from Travelocity.com
  • August 6, 2007
Quote: Staff was fantastic. Room was large & clean. Very good value. Would stay there again.

clean

  • 4 out of 5 stars A traveler from Travelocity.com
  • July 5, 2007
Quote: clean - good service - friendly staff - easy to downtown attractions - inexpensive

Good Place to Stay In Houston

  • 5 out of 5 stars A traveler from Travelocity.com
  • April 26, 2007
Quote: Staff, especially Sarah, was friendly, knowledgable, and went the extra mile to help us.Room was spacious, very clean. Continential Breakfast could use some improvement, but otherwise it was a great place to stay for the price.