Nice corner room
- July 7, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
We loved having a corner room with a view of Montreal. The bed was big and comfortable which made for a great 2 night stay. We would have liked to stay longer there. The bathroom was huge with a nice shower...and very clean. I thought when we first got there that the location may not be great but it was; we could easily walk to a million restaurants and where we thought it might be a bit too far to walk, such as Old Town, we took the Metro. The staff was very helpful and friendly with check-in, restaurant recommendations and information on the Metro.
Highly recommended
- September 23, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
Our stay at the Omni was excellent. The staff was very friendly and helpful. The concierge recommended a wonderful seafood restaurant. The hotel is in a perfect location for walking to everything. The concierge has a map of a walking trip through Old Town which was very useful. There are several very good restaurants right in the area.
Solid hotel.
- April 13, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
This is a nice and affordable hotel right in the heart of Centreville Montreal. It is close to musuems, shopping, and the Metro. It's close enough to St. Catherine ST, but far enough away to avoid the noise. The restaurant was lacking, but there are plenty of options around. Overall, a nice place to stay to relax and enjoy Montreal.
Great place to stay
- September 20, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
Great place to stay. The room was clean, large and comfortable. The staff was extremely helpful and accommodating. The hotel was upscale but not stuffy. I would definetly stay there again.
Poor Service / Loud Rooms
- September 8, 2007
- Rated 2 of 5 by
a traveler from Travelocity.com
The service at this hotel was poor from the moment we arrived. Although we arrived at 4:00pm (versus a 3:00 check in time) we were told that our room wasn't ready and MIGHT not be ready for another hour. The desk staff was in no way sensitive to our situation (we were traveling with a 1yr old who needed to nap) and it took us 25 minutes to have our request to speak to a manager honored. The manager did little to help beyond give us some attitude, tell us the room would be ready in 30 minutes, offer us a drink at the bar (very practical with a 1yr old) and then offer us free breakfast. The concierge's advice with respect to restaurants, travel times and the weather report was poor. The quality of breakfast and room service was weak by 4/5 star hotel standards. It took the hotel staff 20 minutes to check us out because they couldn't figure out how to let us pay in part with excess CAD we had. Adding insult to injury was the fact that the hotel manager walked by us as his staff was visibly having trouble checking us out and said/did nothing.
One of the bigger problems with this hotel was the noise level. We had read about this in other reviews on this site and figured it really couldn't be that bad. As an extra precaution, we asked for a quiet room. We unfortunately were put in front of the elevator, though I don't think another room would have made a difference. I don't know if it is the quality of construction or proximity to McGill but the room was very loud at night. Do not ignore this if you want a quiet hotel