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A traveler
Travelocity.com
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by NoPlaceLikeHome
Pilot Mountain, North Carolina
June 19, 2006
We stayed here in June, 2006. This is a beautiful hotel. The room was very tastefully decorated and comfortable. The beds were extremely comfortable and soft, we slept great. The pool area was very nice. We got the stay for breakfast option, and it was well worth--anything you could possibly want to have for breakfast was there!
After our stay was complete, we realized we did not get the room we reserved and paid for. We were supposed to get a room with 2 queen beds and a sofa. We instead got a room with 2 queen beds and no sofa. The hotel confirmed that a mistake was made and promised to review with the manager to determine compensation. Over 2 months later, we still have not received any offer to rectify the situation, so I am down grading my recommendation from "Very Highly Recommended" to just "Recommended".
From journal Raleigh
May 25, 2006
April 28, 2006