Coast Edmonton Plaza Hotel
- 4 out of 5
- Avg. Member Rating
- 5
- Reviews
Coast not Crystal Clear
- August 21, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
I think this is a decent hotel. I would stay here again. The only complaint I have is that when I booked the trip, I was under the impression that free shuttle service to and from the airport was included, because the information that travel website provides for the hotel about what benefits are included states that the hotel provides shuttle service, so I cancelled my car rental from the airport and rented one closer to the hotel. Unfortunately, I had to spend and extra $* on top of the car rental, because the hotel info is misleading. It should clearly state that shuttle service to and from the airport is $* per person, and I had my family with me, and it was expensive. Plus, the shuttle driver stopped at every hotel and kept picking up people to make as much money as possible. Also, a continental breakfast is not included, which is not such a big deal for the hotel to include some toast and a glass of OJ. I would rather have that than the swimming pool, which I never had time to use. However, I did use the steam room, and that remains the highlight of my entire stay.
Not too bad
- June 11, 2007
- Rated 3 of 5 by
a traveler from Travelocity.com
Great hotel overall for business stay, however I was not able to access the internet from my room as advertised. It took many hours on the help line and some high tech gadgets to finally get poor reception. If you cant get reliable service, please do not advertise it as an amenity. I started by saying good service... Very patient, very prompt service in all areas.
Very clean and comfortable
- June 4, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
The room was very large and nice with plenty of desk/dresser/nightstand space. The front desk staff was helpful for the most part. Parking was cheap, $8 per night, but there weren't enough spaces. The hotel is right downtown and so is easily within walking distance of many attractions.
Great Stay on a Band Trip
- August 31, 2006
- Rated 5 of 5 by
a traveler from Travelocity.com
There was only one thing that bothered me, I went to get breakfast in the morning, (continental $8, hot continental $12) I decided got the $12 one. I got my eggs benedict and realized that the whole egg shell was still on the half egg. When I complained and asked for a discount the waitress said "That will be *insert total cost here*" I tried to explain to her that I was unsatisfied with my egg shell benedict, but she didn't budge. *hotel does not strive for customer service*
Could have been wonderful
- April 22, 2006
- Rated 2 of 5 by
a traveler from Travelocity.com
The hotel was lovely and the staff was excellent. However, the air conditioning was broken the entire week I was there and the hotel did not have internet service as stated in their listing . Also parking cost an additional $72.