Wonderful staff. They provided excellent restaurant recommendations, provided directions, handled incoming mail and were cheerful and helpful from early morning until late at night. The price is excellent and together with the outstanding staff offsets minor faults.

In the downtown Tucson area, there isn't much of an escape from night time freight trains rolling through dozens of grade crossings, complete with their loud horns. Other than that, my stay at this hotel exceeded my expectations for a Best Western. The room was clean and neat. The hotel premises were pleasant, clean, and seemed reasonably safe. I slept well, indicating a comfortable bed. My room included a small refrigerator, which I used and which seemed in good working order. The hotel has both wired and wireless Internet service. I prefer wired for security. I had no problems with the service and used it extensively each day. My reservation included a breakfast coupon. It can only be used with what I consider an overly restricted menu. I ordered from the full menu, receiving a 15% discount in place of the coupon. I would have prefered a cash equivalence for the coupon, which would have been more valuable. I would not hesitate to stay here again.

When we arrived from the airpot around midnight our room was ready for us with no problems. The staff was polite and helpful. They kept a file of cards with directions to get from the hotel to every major site-seeing destination in the area. In the moring we would ask for directions to wherever we wanted to go. They would pull out the index card and give it to us so we knew exactly how to get there. The pool and hot tub were clean, convenient and so welcome. The courtyard was pretty with potted flowers, fountains, etc. Our bed was very comfortable, our room was subtly decorated and kept clean. There was a full service restaurant on site. Each morning we got vouchers from the front desk for breakfast. We had a limited variety of choices. Some choices, such as muffins, were not really available even though they were listed. The service was often slow. I made the mistake of going into the restaurant rest room to wash my hands. Very scary! Too bad because the motel itself was very well run and clean.

Great place, excellent staff. Problem toilet was fixed promptly. Room decorated very nicely. Onsite restaurant -terrible-no heat-bland cold food; not really worth the free breakfast there.

this was a very good location, they were centrally located to everything that tucson has to offer. close to the university of arizona, close to the downtown area, and close to all the vacationing activites. i would stay here again