Although the stay at this hotel was enjoyable, I was in the 4th floor right above the dome and although the music was muffled it was not sufficient....I had trouble tuning music out. They jacked up the music to end their night at 1am and it woke me up both nights. Glad to say I was tired and did not have energy to call or make an issue of it at that time.

I had a great stay and the staff here was absolutely wonderful. The only issues that I encountered were the wifi strength seemed to be very weak, I could connect in the lobby with no problem, but I could not connect in my room. The newly renovated rooms were great. Nice new carpet and fluffy comfortable bedspreads. I will be back the next time we go to El Paso.

Bathrooms need update. Tile is very old and there was mold visible. Service in the famed dome bar was horrible. Breakfast room service was on time but cold.

I travel about 50-60 nights per year. I've stayed in over 150 different hotels. Out of that number, this hotel would rank somewhere between 140 to 145. Loud until 1:45 a.m. Poor service the entire stay. Bellmen were good, though.

This hotel was just spectacular, it really caught my eye, and you could say this is the nicest hotel in El Paso. It has perfect location! across the street from the Museum of Art, Insights Museum, the Convention Center. If you don't like that Artsy style, you can go up to Cinncinatti St, where Night Life is incredible.