Location is not close to beach at all! They had 2 elevators total which were both not working so you had to take the stairs up & down during the whole stay! Carpet in rooms and hallways need to be replaced. Hotel needs alot of updating!

To start off... the hotel's elevator was broken, actually both elevators were broken... so was the jacuzzi... Our room smelled musty... the staff were not helpful to say the least, and the hotel is not as close to the beach as they'd like you to believe. I expected much more from a chain like Holiday Inn.

Overall, the hotel was okay, except for the main elevator near the desk which was non op., and the overall musty smell. Also, the customer service was great until the very last day when I received an attitude from the girl behind the desk after I politely asked her to document something I had returned before checking out. (One final note, housekeeping doesn't arrive until 8:30, so if you want extra wash cloths before then, you have to run down to the desk and get them yourself.)

The entire hotel smelled VERY musty. Drink machines were broken on almost every floor, elevators were non-op. The hotel is located away from everything -- near an old abandoned outlet mall! I have stayed in much better hotels for the same price.