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Quote: I've stayed there before and will stay there again. Great place for the price I paid. Clean and a great staff. Pick you up super quick from the airport when you call them.
Quote: All of the staff were very friendly & helpfull. The all-day guided tour of NYC was only $* & included an hour cruise to the Statue of Liberty. Great way to see all of the high points of NYC in one day. Perfect for my 80 year old mother-in-law. ... Read the full Best Western Newark Airport West review
Quote: The room had a stuffy smell as we entered the room. The carpet near the window/air-condition was wet and I am guessing it was a leak from the rain. The parking was horrible especially if you have a van or SUV. They have shuttle service to Penn... Read the full Best Western Newark Airport West review
Quote: While the room was satisfactory, the service was atrocious! The airport shuttle was practically non-existant. We would actually walk to another hotel 1/2 mile away and use their shuttle in order to get back and forth. Our first day we were... Read the full Best Western Newark Airport West review
Quote: The location of this hotel is its biggest strength, and downfall. You're just minutes from the airport, but it's very industrial, a little intimidating. The inside of the hotel is nice, and the room we stayed in had a large jacuzzi tub big enough... Read the full Best Western Newark Airport West review
Quote: I had made a reservation 2 1/2 weeks in advance and they messed it up. I got a room with only one bed, whereas I already paid for a room with 2. They basically gave me a run-around in terms of a promised price adjustment and I am still trying to... Read the full Best Western Newark Airport West review
Quote: Traveling with a group of 15 in eight rooms. All agreed the rooms were very clean and comfortable and the front desk was friendly and courteous. We would be happy to stay here again.
Quote: Good price, but hotel beds are horrible, floors are not level and in desperate need of an update. Need to take train for Newark airport pickup.
Quote: the room was much bigger than we expected. Two queen beds, a fair sized bathroom and a JACUZZI HOT TUB !!! ( I checked with the front desk the next day to see if we had gotten an upgrade of some sort and they said no.) The staff was reasonably... Read the full Best Western Newark Airport West review
Quote: The hotel desk clerk was very rude. We booked the hotel through online travel website and were told of amenities that the hotel did not conform with. While this is not the hotel's fault, the front desk clerk was extremely rude to us about it. We had... Read the full Best Western Newark Airport West review