Embassy Suites Hotel Albuquerque
- 4 out of 5
- Avg. Member Rating
- 6
- Reviews
Great for long stay, clean, good food but weak service
- April 18, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
This hotel worked beautifully for a long family stay in two connecting suites. Specify a room on the city side to see the sparkling lights of the city sprawling across the desert at night, and hot-air balloons sailing in the morning. Rooms on the mountain side of the hotel have views of the Sandias, but over the freeway -- and that's also the side of the hotel aggressively lit by floodlights that will have you yanking your curtains shut.
The front-desk staff was exceptional, both before and during our visit. Our rooms were impeccably clean and well-furnished. Quality linens and cushy pillows made it a pleasure to sink into bed at the end of our busy days. The pool is large and pleasant.
The location was central for car trips in all directions. Jumping on the interstate required a lengthy drive on frontage roads, but exit ramps to the hotel were much closer. The neighborhood appeared safe, though we didn't see much you'd want to walk to.
The full-service restaurant had the best food I've ever eaten in a hotel of this class -- Somebody in the kitchen has definitely got it going on! We'd planned to dine there just once, but liked it so much we ate there a second time. Both meals were marred by bizarrely poor service. The staff was friendly, there were plenty of servers on hand, and we never did figure out why the service was continually, and almost comically, goofed up. Perfectly prepared entrees, with interesting sides, were compensation.
The free reception was lackluster, with snacks you wouldn't eat at home (Good & Plenty licorice with a margarita?). The free breakfast was quite good, with choices to suit anyone from oatmeal & yogurt to bacon & sausage.
A good value for our group.
Overall a good stay
- September 5, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
Great hotel for the most part, except that there was no free internet. Otherwise good breakfast, clean and spacious suites. I also stayed at Homewood suites and the Residence Inn, and found Homewood suites to be the best deal of the three and Residence Inn the worst.
Highly recommended
- April 13, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
We were very happy & truly enjoyed our stay at this facility. The rooms and the public areas are great. The front desk staff could have been alot friendlier, and I attempted to use their wonderful spa to get a facial when I was there, but they didn't seem real interested in having me as a customer. Overall, a very pleasant experience, though
Good experience
- December 29, 2006
- Rated 4 of 5 by
a traveler from Travelocity.com
This rooms and whole hotel is very nice, clean, relaxing, and comfortable. We used the work out facility twice and were very pleased. The pool was not open, but it looked great. The restaurant staff were very inefficient and the food was below average. I would definately stay there again. Great to get a latte in the lobby!
One of the Best
- July 12, 2006
- Rated 5 of 5 by
a traveler from Travelocity.com
"This hotel is one of the finest. The suites were very clean, huge bathrooms, good shower pressure, very professional staff and unlimited drinks for the manager's reception. It was also very quiet."