Our check-in was seamless, and we were soon zooming up to our 11th-floor room. My awe only lasted until I tried to insert my key card into the door, and it took two hands to yank it back out that time and every time I used it.
The room had all the amenities you would expect of a first-class hotel: two double beds
(with uninspired bedding), a large dresser (with two drawers that wouldn’t open), desk, remote-control TV, minibar, coffee maker, chair, marble bathroom, ironing board, feather pillows, and firm mattresses. One amenity that was lacking was a deadbolt that worked. I know I should have called the desk to have it fixed, but I didn’t. We did have the bar that kept the door from swinging open, and Irene felt safe enough with that (I felt less so).
Eating in this hotel is fabulous. We had the breakfast buffet both mornings, and it is one of the best I have ever had.
There are six choices of juice, cold cereal with either skim or whole milk, fresh whole fruit, fresh cut-up fruit, dried fruit, scrambled eggs, bacon, sausage, ham, turkey, cheese, breakfast potatoes, French toast, grits, oatmeal, toast, bagels, Danish, donuts, croissants, yogurt, and on Sunday, a made-to-order waffle and omelet bar. It was well worth the $14.95/15.95 price. For sandwiches or salads, Zephyrs Café offers a reasonably priced eating option. There are three other restaurants and a bar at the hotel.
The hotel has an underground connection to the Metro at the Metro Center Station, and for an additional charge, you can have access to a health club with pool and exercise equipment. What this Hyatt has going for it is location, especially if you plan to visit some of the same places we visited.
On Sunday, we left our luggage with the bell staff after we checked out at noon, and they put it away in a back room for us. Everyone we met at the hotel was charming, and the security was excellent--there were security guards walking in the lobby at all times of the day and night. The side doors on 12th Street are closed late at night, so you need to come around to the H Street entrance. There is also a line of cabs waiting outside the side door on 12th Street, but the shuttle picks up at the H Street entrance.
This is a very nice hotel with just a few small housekeeping problems. I would recommend it and would come here again myself.
Results 1-10of 153 Reviews
June 11, 2003
From journal Iz and Irene in DC
May 16, 2008
From journal Back to the Nation's Capitol
January 1, 2007
We stayed at the Grand Hyatt Washington and I was very pleased with the rooms, conferences facilities, and staff. The location of the hotel is one block from the metro and within 15 minutes from the airport. You can reach the metro from the basement and never leave the hotel. This feature was wonderful because of the rainy and cold outside weather. My first impression of the hotel was how expansive and lush the lobby was, it reminded me of a beautiful hotel in Las Vegas. There is a fountain and lagoon. The piano is even on an island in the middle of the lagoon. Since this is a high end hotel, the price is not cheap. You will find the price range of $250-500.The rooms were very contemporary and comfortable. My room was a queen room with a view of the side street. It was very large and had a desk and two comfy chairs in the sitting area.
The bed was plush with extra fluffy pillows and a pillow-top mattress. I have to say I slept very well. I was very pleased to find Portico Spa shampoo and soap. I felt very well cared for staying at the hotel.The hotel has two restaurants and a sports bar. We found the sports bar to be crowded and noisy. The service was slow but the hamburger and fries was very tasty.You can find this hotel at www.grandwashington.hyatt
From journal Visiting Washington DC
by Lynne Harvey
Glasgow, United Kingdom
May 13, 2002
From journal Washington DC/Virginia
July 19, 2012
July 12, 2012
July 11, 2012
July 9, 2012
July 3, 2012