Grand Hyatt Washington

From $ -1 per night

Avg. User Rating:


1000 H St., Washington, D.C., United States 20001
(202) 582-1234
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Travel Photo by IgoUgo member

User Reviews

Results 1-10of 153 Reviews


Worst Staff on the Planet

A traveler

Travelocity.com

The staff at this hotel are so rude. In addition, the hotel has a 72 hour cancellation policy and apparently if you just miss it they charge you a full nights room and tax. The customer service manager is horrible. I will NEVER stay at this hotel ...Read more
Worst Staff on the Planet

A traveler

Travelocity.com

The staff at this hotel are so rude. In addition, the hotel has a 72 hour cancellation policy and apparently if you just miss it they charge you a full nights room and tax. The customer service manager is horrible. I will NEVER stay at this hotel ...Read more
not worth the money

A traveler

Travelocity.com

The location is great, but the room smelled, the carpet and curtains had a lot of stains, the cleaning lady tried to come in to clean at 9am on our check out day (we were still in bed).
Talk about cutting corners...

A traveler

Travelocity.com

While clean with friendlly staff and a nice restaurant Cure;, this hotel lacked many common amenities or charged extra for them. For example, Internet was very slow, business center charged $3 per 5 minutes and $1 a page to print b&w ;$2 color ;even ...Read more
not impressive

A traveler

Travelocity.com

Hyatt was a pretty alright hotel, no pins for hooking up the laptop, the ones on the side of the table were not working, coffee and the creamer was no good, morning no hot water as the heating system broke down, one of my colleague had a similar ...Read more


disappointed

A traveler

Travelocity.com

the lobby is very impressive & the metro underneath is very convenient.But we were diasppointed overall for the price we paid for this hotel.The room was average beds comfy but there was a blood spot on the comforter & I asked for it to be replaced ...Read more
Poor choice

A traveler

Travelocity.com

I stayed here because of the strong reviews.Something changed. Dining was horrendous. We did not have one good meal. The pub is disgusting. Room service can't get their act together. Even the concerige recommended that we eat elsewhere. After a long ...Read more
not impressive

A traveler

Travelocity.com

Hyatt was a pretty alright hotel, no pins for hooking up the laptop, the ones on the side of the table were not working, coffee and the creamer was no good, morning no hot water as the heating system broke down, one of my colleague had a similar ...Read more
Water Issues

A traveler

Travelocity.com

There was no preassure in the shower faucet, could not get out to an appointment on time , hotel saff did not even get back to me , valey parking took 30-45 min to bring car to valey area. Coffee maker had stains in it , exhaust in bathroom did not ...Read more
its just ok for me

A traveler

Travelocity.com

First night was a disaster, the gave me a double bed when in fact i reserved for a king bed and the room stinks, so i asked front desk to change it they couldnt accomodate me coz they are fully booked, luckily the gave me another room the next day ...Read more