The Grand Hyatt is average, but not luxury. My husband had stayed there a few years ago and he said the service was much better then...such as, doormen to greet you, friendlier staff, etc. That is non existent now. I would have been very dissappointed if I would have paid the normal $.

My boyfriend and I stayed here for the long President's Day weekend in February. From the easy Metro access for arrival and departure to the fact that Ford's theatre and lots of wonderful restaurants are within walking distance, this hotel is great find and a super bargain. Only problem was with the shower - no water pressure. They fixed it within a few hours, but was annoying when getting ready for dinner.

On a weekend it seemed like everything was shut down. The business center charged by the minute to use their computers on a Sunday. Indoor pool was freezing and closed at 6 p.m. and kids were very disappointed.

On a weekend it seemed like everything was shut down. The business center charged by the minute to use their computers on a Sunday. Indoor pool was freezing and closed at 6 p.m. and kids were very disappointed.

We were there for family holiday. 3 Rooms. Check in was weak, got wrong rooms, but corrected it immediately. Great for sightseeing. Lots within walking distance. Rooms clean and beds were very comfortable. Valet parking $26 vs $20 for parking deck, but at the deck you pay each time you move it. Valet is daily charge no matter how many times you come and go. Pool is too small for such a big hotel and closes too early for kids. Bring snacks and drinks. Vending is high. Deli on site is good and fair prices. We would stay there again.