Holiday Inn Express Dundee
- 3 out of 5
- Avg. Member Rating
- 4
- Reviews
Had a great stay!
- November 19, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
This is one of the best water park facilities I have stayed at. The water park is smaller than many other parks (Great Wolf Lodge and etc.), but the size allowed me to keep a close eye on my children. The staff was wonderful; very friendly and helpful. The lifeguards were very attentive, for what for the most part is a boring job. When we stayed on Halloween they had a Haunted House and crafts for the kids to do.
We had a bunk room and there was plenty of splace for my family to move around. There was even a separate TV for the kids. The room and hotel was very clean, I always saw someone walking around sweeping or wiping off glass. You do have to make sure you book the water park package to swim in the park, but the extra money is worth it. I will definately be coming back with my family and would recommend this hotel and water park to anyone coming to this area.
A Few Things in Response
- May 27, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
I just stayed at the Splash Universe in Dundee Michigan. My kids and myself had a wonderful stay. I decided to read some of the reviews on this page, and found them disturbing. The waterpark is not an extra charge at all. The nice man at the front desk explained it all to us like this. Since it is a Holiday Inn/Waterpark Resort you have one of two options. You can either book a basic room like every other holiday inn in the united states, or you can get a room that includes the waterpark package. Since not every person that stays at the hotel is going to be using the waterpark, it would be a huge loss for the company to include it with every room.
The staff was delightful, and the ammeneties were pretty nice. Although this is a little overpiced (what isn't) the fact that it is close to home made it worth the price. The food at the restaurant was average, but everyone there was extremely friendly.
Oh and my room that was the Family Suite had a private bedroom for me and the missus. Excellent hotel.
Terrible experience
- March 6, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
Waterpark is not included had to pay over 100 more for that option. Hotel lost a paper with all my credit card numbers on it. They needed this at time of check in. If you want to use the waterpark the day you arrive and you arrive before 4 you have to check in twice. Checkin waiting time was over 2 hours total. There were no lockers left to lock up purse, keys. etc while you used the park and were waiting for checkin time to roll around so you could get into a room. We had to wait over a 2 for our feed in the pub and grub sit down eatery they have at the hotel. After we got the food it was cold and awful. The whole experience there was terrible. I was trying out the place for a potential birthday party there but after this weekend's experience. I am never going back there. Holiday corporate shoud do something to fix this hotel's issues. It would be a good place if they would be more organized and get there act together. This was not a relaxing time.
Good extended family vacation spot both toddlers and adults
- February 15, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
We currently heard of the new waterpark next to the Cabells store (favorite spot for sportsmen). We had three couples with children of all ages (2-17), both set family suites were excellent. There was plenty of space for 6 people. The other couple had a queen suites with four people and had more than plenty space. It is very kid friendly. The staff is very helpful and friendly. The lifeguards are excellent. Do get the waterpark package its worth the extra. We were able to walk to cabells and lone star resturant. The hotel has a wonderfull continental breakfast that has a lot to offer. Welll worth the price. We will return.