- zabelle
- First Reviewer
- 4 out of 5
- Avg. Member Rating
- 5
- Reviews
-
7
- Photos
Not worth the money
- May 16, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
Not only was the hotel expensive, but the hotel also charges rediculous additional costs for parking, bottled water and internet service. Although the room was o.k. and the bed was comfortable, the bathroom was dirty and the wallpaper was peeling. I also found it disturbing that the hotel is following no "green" or water conservation efforts. The staff was "business-like" but certainly not overly friendly. Never saw a smile! Staff would open the front door - but not say a word. No hello; no have a nice day - nothing. This hotel was certainly not a friendly entry for a visitor to the city of Richmond.
Hotel lacks good eating alternatives. The one restaurant had rude wait staff, and the food was nothing to write home about. And Starbucks as the only alternative just doesn't cut it. Starbucks is a way over-rated coffee break - acceptable only when nothing else exists (which in this case was the case!)
This hotel is way over priced for what you get.
When I spend this kind of money I want my comfortable bed to be in a spotlessly clean and updated room, I want good coffee, I want free wi-fi, and I most importantly want a hotel staff that obviously appreciates me and my patronage.
overrated hotel
- March 25, 2007
- Rated 1 of 5 by
a traveler from Travelocity.com
A very over rated hotel. Bad experience from the time we checked in till the time we left. Reservations screwed up, front desk did nothing to help us very rude. Location is the only positive thing I can say about this hotel.
Great Value
- February 19, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
This is actually my 5th stay and I am very pleased with this hotel. Everyone is friendly, the rooms are always immaculate and you get a lot for the money. The location is convenient to many shops, attractions and restaurants.
Good weekend retreat
- October 6, 2006
- Rated 4 of 5 by
a traveler from Travelocity.com
All was great except parking, which is $19 each time you go in and out of the parking garage.
Editor Pick
Omni Richmond Hotel
- September 1, 2006
- Rated 5 of 5 by
zabelle from Portland, Connecticut
There was a time when I could never have imagined staying at an Omni for $72 a night. That was before Priceline.com. I tried very hard to find a B&B in Richmond that felt right, but I couldn’t. I found some that sounded great, but they were too far away from where I wanted to be. Located in Shockloe Bottom, the Omni has a location that is hard to beat. There are a wide variety of restaurants right at the doorstep.
We had a nonsmoking king room on the 12th floor. Because I am a select member, we had express check-in, even though I had paid such a discounted price and I never felt as if I received less than full-price service. As a select member, I receive my choice of newspapers daily as well as a hot morning drink and juice delivered to our room at the time we request, and, best of all, it is just left outside your door, no worry about having to grab a robe.
Our room was spacious and attractively decorated. We had two chairs flanking a round table, a desk, and a second phone. The bed had loads of pillows, including feather ones (which are my preference) and a down comforter. I really like all the white bedding; it is so crisp and clean.
The bathroom was huge, with a marble-top vanity and all the towels and amenities you could possibly want. The shower pressure wasn’t great, but the water-saving head is the cause of that.
One major issue is that the hotel charges $19 to park there with unlimited in and out, or, if you want to park yourself, you can pay $18 but can’t come and go. There are several parking garages around the hotel if you prefer to look for discounted parking. I don’t have time to be bothered, and we had a load of luggage that I needed to sort at this one stop.
Wireless Internet is offered complimentary, or you can use one of the phones to have dial-up. The desk advertises that rent a wireless card if you need one.
I was very pleased with the hotel itself, the restaurant less so. Our last morning, the complimentary coffee and juice was only for one, not for two, and we had added an English muffin and a bagel to our order. They arrived stone-cold with no toasting marks. We had to bring them down to restaurant to get them cooked. That upset me: they should have come and gotten them when they brought the replacements. Anyway, it only a small annoyance in an otherwise very enjoyable stay.
From journal Richmond - Rich in History, Part 1