Sheraton Old San Juan Hotel & Casino

From $ -1 per night

Avg. User Rating:


100 Brumbaugh Street, San Juan, Puerto Rico 00901
(787) 721-5100
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Travel Photo by IgoUgo member

User Reviews

Results 1-10of 110 Reviews


Not Safe: Do Not Recommend

A traveler

Travelocity.com

I visited stayed at the Sheraton Old San Juan on 10/20/10 and was not at all happy with my stay. While at the casino two men were separately hovering over my mother and aunt in a way that made us uncomfortable; this discouraged our entertainment. ...Read more
HORRIBLE HOTEL, TOO $$$ FOR A HOSTEL OR MOTEL

A traveler

Travelocity.com

The price is to much for this hotel, the rooms looks like motel or hostel, no view for 179 and the sheets of the bed was old with spot of somenthing. TOO MUCH FOR THE PRICE, DON'T SATY HERE, THERE IS A MANY OTHER HOTEL FOR A EXCELLENT QUALITY.
A bit under-nice for the price

A traveler

Travelocity.com

Location: Awesome - right across from the piers where many cruise ships dock and there was an Enterprise rental car counter inside. Lots of restaurants around the corner. Front desk was great. Bed was very comfy. The pool on the roof had a great ...Read more
it could have been better

A traveler

Travelocity.com

we stayed the first 2 days before boarding the cruise ship. we were treated well, pool great, we were able to check in right away BEFORE 3:00 pm. when we stayed after our cruise, no check in till 3, room smelled bad, elevator doors stuck usually ...Read more
Dont do it!!

A traveler

Travelocity.com

truly a disappointment; don't believe the photos ? they make it look great - it's in fact rather shabby; it claims it's a new hotel but it's really a refurbished hotel. The elevators looked 10 years old, with paint chipping off the numbers. the pool ...Read more


Dont do it!!

A traveler

Travelocity.com

truly a disappointment; don't believe the photos ? they make it look great - it's in fact rather shabby; it claims it's a new hotel but it's really a refurbished hotel. The elevators looked 10 years old, with paint chipping off the numbers. the ...Read more
Watch Out

A traveler

Travelocity.com

Hotel tried to charge me for meals supposed to be provided with package. When I complained they removed the charges but then re-added them later, to a second charge on my credit card, after I was gone! Don't stay here unless you enjoy being ripped ...Read more
GREAT HOTEL IF YOU WANT TO WALK TO CRUISE SHIP

A traveler

Travelocity.com

Hotel had nice view from swimming pool area. Was at the heart of old san juan. Good value hotel if you wanna walk to cruise ship.
The person on our check in was not friendly

A traveler

Travelocity.com

we have a room with no view- stayed four nights- the plus about this hotel is its location(very close to everything) in old San Juan
This hotel had excellent hospitality.

A traveler

Travelocity.com

Upon arrival the staff was very helpful and courteous. They took our bags, checked us in early and even directed us to a nearby restaurant for lunch. We were given daily free breakfast vouchers and vouchers to use in the casino. Our room was ...Read more