Sheraton Old San Juan Hotel & Casino

From $ -1 per night

Avg. User Rating:


100 Brumbaugh Street, San Juan, Puerto Rico 00901
(787) 721-5100
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Travel Photo by IgoUgo member

User Reviews

Results 11-20of 110 Reviews


LOCATION, LOCATION, LOCATION

A traveler

Travelocity.com

Staff was WONDERFUL. Kept our luggage until we could check in. Our ONLY complaint was a problem with the TV which they tried to repair to no avail. There was also a problem with the elevator keys- they weren't working! I would DEFINITELY stay here ...Read more
This hotel is in a great spot

A traveler

Travelocity.com

I spent a week here with my 2 teenage daughters and had a nice time! The hotel is in a great spot for walking around Old San Juan, watching the cruise ships come and go but there's no actual on site parking and valet charges $20+ a day, and the ...Read more
Perfect Hotel in OSJ

A traveler

Travelocity.com

I stayed here for 5 days in the low season and found it to be charming, adorable, and homey. I had read scathing reviews about it and I'm glad I didn't listen because if your on vacation in Old San Juan and have nothing better to do is nitpick the ...Read more
This hotel had excellent hospitality.

A traveler

Travelocity.com

Upon arrival the staff was very helpful and courteous. They took our bags, checked us in early and even directed us to a nearby restaurant for lunch. We were given daily free breakfast vouchers and vouchers to use in the casino. Our room was ...Read more
Great Hotel!

A traveler

Travelocity.com

I just got home from vacation in San Juan and I wanted to write about the service I received in the Sheraton Old San Juan Hotel and Casino. I was very, very happy there! The staff was wonderful, the complimentary breakfast fantastic!! The rooms were ...Read more


Excellent Value! Close to everything.

A traveler

Travelocity.com

Great time. Hotel was clean safe and close to sights, restaurants and night life. Totally enjoyable stay.
The hotel location is a real plus! We would stay again!

A traveler

Travelocity.com

A real bargain, and excellent location. We had an excellent room overlooking the ports.
Service with a smile

A traveler

Travelocity.com

Without a doubt, this was one of the best hotels I've stayed in. From check-in to check-out the staff is all about service. A friendlier group of people would be hard to find. The hotel's location is great due to it's closeness to the waterfront, ...Read more
Very nice, neat place to stay at Old San Juan

A traveler

Travelocity.com

I loved it, the location was excellent so close to pretty much everything, from transportation to stores even CVS... the continental breakfast buffet was EXCELLENT, and the service was GREAT! The pool was an OK size, I also took full advantage of ...Read more
It really depends on your situation, too much money for what you get.

A traveler

Travelocity.com

Pool sad!!, bed way too soft for us, no view at all, and was way too expensive for what you get. its walking distance from carnival cruise ship, be careful to make sure what port you want to be close to, the other cruiselines are at another port. if ...Read more