Vail resorts reservations stinks!
- September 11, 2007
- Rated 3 of 5 by
a traveler from Travelocity.com
Clicked on an online ad for a summer special for this hotel. have stayed before, so i was eager to book. Vail resorts reservations WOULD NOT HONOR a promotional rate the were advertising on their site, and on travel website. Spoke to customer service, agreed they saw the same ad, told they would call back, they did not. I called back, and of course, nobody knew what I was talking about, but yet the ad was still online, but they would not honor it. VERY POOR BUSINESS PRACTICE. Oh yeah, by the way this was in the off seaaon, they had NUMEROUS rooms available. Hotel is otherwise ok, good location, just BEWARE OF VACATION SPECIALS ADVERTISED ON VAIL RESORT"S WEBSITE. Bait and switch, all the way...