The staff at this hotel was very friendly and helpful with any questions that we had. They directed us to local restaurants, nightlife, and tourist sites with a smile. We could walk to most of the sites that we wanted to see in downtown Chicago, and there were many cabs in the area as well if it was too far of a walk to something we wanted to do. Great hotel for a reasonable price.

The hotel staff was very friendly and always willing to help us with whatever we needed. As someone who was unfamiliar with Chicago, the front desk and concierge were always available with maps and directions. The location of the hotel was great. We could walk to most of the sites we wanted to go to, the red line subway was right outside the hotel, and the bus stops were close by as well. Close to Michigan Avenue shopping. I would definitely stay there on my next trip to Chicago.

My husband and I were in Chicago for our son's graduation from Navy basic training. I booked this hotel simply on the reviews I read here at Travelocity. The reviews gave the hotel a 4 rating I give it a 5. The staff were very pleasant and professional. The room was very, very clean and the bed was one of the most comfortable beds I've ever slept in. The Weber Grill restaurant is accessible via the lobby and is who provides the room service menu. The location of the hotel was within walking distance or a short taxi ride to everything. I would highly recommend this hotel to anyone traveling to Chicago.

Enjoyed my stay - it was very brief, but the staff was very friendly and the room was very clean. Room was not ready when I requested it to be (asked for a noon check in online, was told I'd have to wait until closer to 3 when I went to check in. Was not ready until exactly 3pm, of course) There's a weber grill restaurant attached to the lobby, which is great for a quick snack or as a room service alternative.

The hotel has an amazing location, in the heart of downtown, minutes from any tourist destination you could possibly want to see, seconds from michigan avenue shopping. That's why I decided to stay here - cannot beat the combo of quality, location, and price.

Amazing location, very reasonable price (used my AAA discount). Would definitely recommend.

This hotel is in an excellent location. Many restaurants are very close and if shopping is on your list Michigan Avenue is steps away. Actually, Nordstroms is within sight and we just walked through there and onto Michigan Avenue. The staff was very friendly and helpful. Anytime we were in the lobby we were spoken to and asked if we needed any help. The rooms were comfortable and clean. We had a refrigerator and microwave which made it very nice as we bought drinks to carry with us. The only thing that was bad,,,,really bad,,,was the restaurant that is attached to the hotel. Weber Grill it is called. We ate there and the food was terrible, unfit for consumption. The waiter that served it even agreed, but we were charged anyway. My husband convinced me that it was just bad timing and that it was just a glitch. Not so, I'm a sucker so we went back and I swear it was worse than the first time. So my advice would be, the hotel a definite yes for the rating category that it falls into but avoid the restaurant. Oh yeah,,,it was our first time to Chicago and we loved it!