Results 1-10of 39 Reviews
Townsville, Queensland, Australia
October 3, 2013
From journal Enjoy the history in Upper Town Quebec City
Scarborough, England, United Kingdom
November 12, 2011
From journal A visit to Quebec City
South Florida, Florida
November 14, 2000
From journal An Thanksgiving Getaway
by Re Carroll
Abbotsford, British Columbia
August 17, 2002
A tour guide told me that it is the most photographed hotel in the world and I can well believe it. It looks like something you’d find in France’s Loire Valley. Its location is spectacular - seemingly perched atop the city walls with the St. Lawrence River practically at its doorstep.
My room was in the original part of the hotel and had a view of the courtyard. All of the 621 guest rooms are decorated differently and my queen size bedroom was done in blue and cream. The room was cozy with a large desk and chair as well as a small table and chair beside the dormer window. The mini bar had the usual selection of alcohol, soft drinks and snacks. A very welcome addition was complimentary milk and cream for the coffee maker (none of the horrid powdered creamers - thank God).
The light in the closet came on automatically when the door was opened - I had to play with it a few times, just for fun. The bathroom countertop was marble and there were lots of towels as well as an assortment of toiletries
including bubble bath and full size bars of soap rather than the tiny "sample" size. I
especially liked the large wall mounted magnifying mirror on a swivel stand which was
great for applying makeup.
If there was any draw back it was the fact that both
elevators were at the other end of the floor so I had quite a long walk to my room. The
hallways seemed a bit dull because of the dark wood and wall sconce lighting but it fit
with the atmosphere of a turn of the century hotel.
The fitness area, on the 6th floor, had a large pool, separate hot tub and full size gym including treadmills, bikes, step machines, weight machines and a good selection of free weights. My favorite part was the mentholated steam sauna and I had it to myself early one blissful Monday morning.
The hotel has a gigantic lounge with views of the River, a couple of restaurants and many shops and gift stores with a wide assortment of elegant but expensive items.
I took a 50 minute guided tour of the hotel and learned much about its history as well as viewing
some of the rooms and conference areas. Cost of the tour was $6.50 per person and the
guides were dressed in period costumes.
Room rates at the hotel start at about $200.
(CDN) and increase according to the view with river view rooms being the most expensive.
From journal Quebec City - Tres Magnificent!
June 25, 2003
Our room was everything I could have wanted, impeccably clean, well furnished with two double beds, a chair and ottoman, desk, bench and TV with plenty of English speaking channels. We had a corner room with view out to the river; we had only paid for city views so I was very excited. Our bedspreads were toile and we had featherbeds under them. I loved our cushy robes and Alex managed to commandeer one for himself even though he looked like Yoda with it on.
Our bathroom was not large but it was marble and had plenty of towels and a nice selection of amenities. While Al and Alex hit the pool and exercise equipment, I took a few minutes to catch my breath. While I was there, turn down service arrived with three bottles of water and some cookies. It was a pleasant surprise.
You can have a delightful shopping experience without ever leaving the Chateau. Not only are there several shops right off the lobby but if you go to the terrace level there is a whole mini mall of very upscale and expensive shops.
We didn’t eat at the Frontenac restaurants, but we did order room service. Since there was no table in our room, we did wonder how we would eat it when it arrived. We needn’t have worried; it came on a rolling table with goblets of water, fresh flowers, and delicious food. Again, I was impressed.
The main draw of the Frontenac besides its superb service is its location. You walk right out the terrace level and you are on the Terrace Dufferin. We stay in Quebec every year and all the hotels we have stayed at are beautiful and within an easy walk of the old city but this was the best location ever. It made it possible for us to enjoy site seeing even in the last two hours of our last morning. I would love to stay here again but not until the American dollar gains back a little of it’s lost value. The price of our room went up $30 in 3 weeks because of the devaluing of the US dollar. The rate I got however, was a rate I called the Fairmont 800 number and asked about. It was not advertized and it was $100 cheaper than the rate I was originally quoted.
Parking is either valet or self park, same price. Be warned this garage is under construction and if you are driving an SUV or a minivan, you will never make the corners.
From journal Quebec with Alex
August 13, 2004
On a practical note, the restrooms at the Chateau Frontenac are not open to the public. You need your room key to open them. I remembered this from our stay last year. I suggest that if you need to use the restroom you hover around the door, eventually someone will let you in. I felt no guilt whatsoever - for the price I paid for my room last year, I am sure it includes lifetime use of the facilities.
Our guide, Charlotte, was great. She is playing the part of a hundred-year-old chambermaid who has never left the Chateau. She encouraged all of us to enter into the game and pretend it was 1893. We all had to say where we came from and how we got here. Needless to say, cars weren’t an option. This broke the ice and made for a very enjoyable tour.
We learned some interesting facts about the Chateau: it has 18 floors of rooms, the roof is made of copper and the famous green color is due to oxidation. The hotel employs between 500 and 600 staff in the summer and the chef has a garden in a courtyard on the fourth floor. We also learned about Governor Frontenac - one interesting tidbit was that his wife sent his heart back to New France saying that was where it belonged. (Evidently he spent very little time with her when he was alive.)
If you have ever dreamed of seeing the most expensive room at the Chateau, the tour is the least expensive way to not only view the Van Horne Suite but to get to sit on the sofa. It offers a splendid view of the St. Lawrence River and three very well appointed rooms.
The D-Day invasion was planned in the Churchill Lounge. One fascinating note was that a notebook was lost at the conference which contained the complete plans for the invasion. Luckily for the Allies, it was found by a waiter, who turned it over to his supervisor. The rest is history.
The tour takes one hour and involves climbing some stairs. There were young children on our tour and they seemed to enjoy it as much as the adults. The tour ends in the corridor off the lobby. This is where the shops are located, so while not a gift store per se, it certainly is a shopping opportunity.
Trophy Club, Texas
June 5, 2007
From journal Week in Quebec City
Port Dover, Ontario
April 2, 2004
The hotel offers all the amenities you could ever hope for including indoor pool, health club, three restaurants, underground parking, and an ice-skating rink.
The hotel retains its turn-of-the-century charm, with a distinct French-Canadian twist. The tasteful decor and the exceptional service provided by all the employees ensures guests of a very pleasant stay. Part of the charm of the rooms themselves is the intimate feeling offered by the smaller size.
The main lobby bar is an excellent place to relax in the evening after a day of sightseeing or skiing at the nearby hills. The bar is very classy, yet casual attire is fine. The view of the St. Lawrence is breathtaking from the large bay windows.
Although the hotel has 618 rooms, it is very popular and early reservations are recommended for busy tourist seasons. The Chateau is the finest hotel in enchanting Vieux Quebec!
From journal The most European of Canadian cities
September 5, 2003
In all, the Frontenac boasts over 600 rooms, but as with many classic hotels, rooms can vary widely in shape and size. Our lucky group landed three rooms on upper floors. My room on the 17th floor was at the very top of the tower, and offered a panoramic view of the waterfront and up the river to Levis and Ile D"Orleans. When our friends found their non-smoking room on the 5th floor smelled strongly of stale cigarettes, the hotel offered them a complimentary upgrade to a Gold Level room. Fairmont’s Gold Level offers guests the small hotel experience, even within much larger properties, by providing a separate check-in area and private lounge with dedicated concierge services. Continental breakfast was provided each day in the lounge, which overlooked the river and city from the 14th floor of the tower.
As for the deatils: Decor was classic upscale hotel, with plush carpeting, muted patterns, and nice appointments. Bathroom was a bit small and lacking in counter space. Each morning of our stay I ventured to the 6th floor Club Frontenac where the swimming pool wing offers guests (and a limited number of locals) an attractive pool and soaking tubs/Jacuzzi. The mens locker area also offered a eucalyptus steam room- just the thing for clearing my head after evening libations in La Rotonde!
From journal Private plane to Quebec City
April 2, 2001
Our visit was in late March, considered low season due to cold and windy weather. As such, we received a great rate of $169 CDN for a Fairmont (standard) room. Through membership in their frequent customer program, we received an upgrade to a deluxe room. When combined with the favorable exchange rate of the US dollar during our visit, it was good value.
Our room was on the 5th floor of the front tower, with a great view of Old Quebec. The room had a King bed, table and chairs, a desk, and large wardrobe with television, drawers, and mini-bar.
Service was Fairmont all the way, from the valet (self-parking is $17 CDN/day, valet is $22 CDN/day), bellman, check-in, housekeeping, and turn-down service. Bar service was not as aggressive, but okay.
The lobby has lavish wood and brass revolving doors and elevators, and a beautiful hand-painted ceiling. There are several exclusive shops on the lobby level, and a nice round bar that provides views of the St Lawrence River, 2 fireplaces to warm up, and a separate enclosed patio for a quieter environment. The Le Champlain restaurant is also on the lobby level, outside the St Laurent bar.
Below the lobby, the Terrace Level has a florist, the Le Cafe de la Terrasse restaurant, a beauty salon, and several more shops. There are exits from the terrace level to the boardwalk (dufferin terrace) overlooking the St Lawrence River. From the boardwalk/Dufferin Terrasse, you can look down over the wall and see lower town and Old Port (Vieux Port), and you can ride the toboggan/sled slide, and look at the cannons.
From journal Quebec City