The Westin Crown Center, Kansas City

From $ -1 per night

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1 PERSHING RD, Kansas City, Missouri 64108
816-474-4400
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User Reviews

Results 1-10of 39 Reviews


!!WARNING about the WESTIN CROWN CENTER, KC, MO!!

A traveler

Travelocity.com

DO NOT STAY AT THIS HOTEL. THEY RUINED OUR HONEYMOON. >>Gouged $13/DAY Parking (above area market) $10/DAY internet and $5/DAY Pool/Fitness (not charged by other hotels in this market...call and see). >>We ordered the 1 vegetarian item ...Read more
Not worth the money!

A traveler

Travelocity.com

This hotel was not worth the money you pay for it at all! If you are rich and dont mind spending all you money then its the place for you! There are a lot of things you shouldnt have to spend money on. You have to pay to make local phone calls, To ...Read more
Never again

A traveler

Travelocity.com

The beds were nice, that's the only nice thing I can say about the Westin Crown Center. They added $18 to our bill for valet parking, no prices were posted. We only used valet once. The bathrooms were primitive, not even an exhaust fan. Wi fi is ...Read more
No Up to Westin Standards

A traveler

Travelocity.com

We had a terrible experience at this hotel. The cleaniness of the room was bad. Dirty towels were not picked up when housekeeping 'cleaned' the room. Used coffee cups were not disposed of and we were left with no clean coffee cups when we returned ...Read more
Livin' in the 70's

A traveler

Travelocity.com

This hotel was a throwback to the 70's. Though well kept, its age was obvious. The beds were comfortable but other than that the room was tired. The curtains were sun baked and falling apart, the comforter on the bed had pen marks, the bathroom ...Read more


Westin Needs to Get their Act Together

A traveler

Travelocity.com

This is the second Westin premium property I've stayed at in 3 weeks (the other was the Boston Copley). In both cases the staff were very nice and accommodations OK but the details were a problem. In one no hairdryer and keys didn't work. ...Read more
Atrocious Customer Service

A traveler

Travelocity.com

First, the good: the Westin Crown Center is located in a shopping area called (aptly enough) Crown Center, which means you've got a nice selection of restaurants and shops to peruse during your visit. Furthermore, the hotel has been recently ...Read more
Atrocious Customer Service

A traveler

Travelocity.com

First, the good: the Westin Crown Center is located in a shopping area called (aptly enough) Crown Center, which means you've got a nice selection of restaurants and shops to peruse during your visit. Furthermore, the hotel has been recently ...Read more
center of it all!

A traveler

Travelocity.com

Glass hallways connect you to Union Station (must see) and the Hyatt Hotel. You can wander around without worrying about the weather! The fountains are beautiful - Crown Center (which we overlooked) has musical, dancing water on the hour. The ...Read more
Comfortable, Clean Room

A traveler

Travelocity.com

Excellent stay. The room was very clean and the bed was very comfortable. I would stay again.