Rough Experience
- November 29, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
North Tower is next to the check in desk/Fremont St. Experience while the South Tower is next to the parking garage. Taxi pickup is closer to the North Tower. I arrived at the Plaza Hotel 12:30 PM and they arrogantly said the rooms were not going to be ready until 2:30 PM and I must check my bags. At 2 PM I checked the desk again and they politely told my reservation for the North Tower had been cancelled since the water was going to be out for 3 days. A polite lady put me in south tower Room 1143, close to the elevators. It was a large room with a miniature bathroom. The room was about 16?x 25? with the bathroom/shower/toilet (4.5? x 5?) inside this area along with a sink/mirror/closet (7? x5?). In the bathroom you can stand in the middle and touch all four walls and the 7? ceiling, so it is the smallest bathroom you will ever see. There was a little mold in the corners of the shower, the main room had one wall receptacle hanging loose away from the wall, and another receptacle had only one working socket. The old TV had 12 local channels with a remote. The room had an iron, ironing board, clock, smoke detector, soaps, plastic cups, 2 mirrors, and an old good working floor unit AC/heater. There was a door to the adjacent room and it would lock. There was one pen and no paper to write on, no Kleenex, and no coffee machine. On the 6th and last morning (Tues) the black stuff started coming out of the shower drain into the tub. I had read about this here, but did not think it would happen to me. To get rid of it just flush the toilet and turn on the shower and most of it will go back down the tub drain. You must keep the shower drain closed to keep this from happening! The walls were thin and the beds were comfortable. Looking from the outside the Plaza Hotel appears to have balconies on every room, but they are fake and you can not access the balconies. The pay wireless signal was strong coming from the Plaza Hotel/Vegas Club costing $6.50/hr, $10.95/day, $30.95/4 days, or $50.95/week, you can use Papal or credit cards. The six elevators were always quick. There was no room food service, but Payless Pizza, slipped a menu under the door with burgers, chicken, ribs, sandwiches, salads, and pizza to deliver, try at your own risk. The Plaza has a fair $7.77 buffet, McDonalds dollar menu, Subway, Noble Romans, and Sports Grill. There was a snack machine, ice machine, and $2 drink machine outside the room. After I checked out and left I noticed I was charged $5.55 x 6 nights for a Fremont street view. I called hotel and on the second call X claimed she would be crediting my card since I did not have a Fremont Street view. She did not offer the tax. I would not stay again since I did not like the longer walk from the south tower from Fremont Street and know when I reserve the north tower and I CAN NOT always get the north tower. I did not like the exposed electrical plugs, black sludge coming up the tub, and being over charged. I know any other hotel downtown would be better.
The Lucky 7's Buffet, A Hidden Gem....
- November 24, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
The queen-size bed mattress was fairly hard. The bathroom was claustrophobic and had a water leak eminating from the wall onto the floor between the bathtub and the toilet. There was very noticeable mold infecting the caulking around the bathtub. On the positive side however, those who believe that this hotel's "Lucky 7's Buffet" does not merit inclusion among the Top 10 Values (hint, hint) in Las Vegas should seriously reevaluate. For $7.77 (get it?), 24 hours a day, one receives a decent assortment of entree's and desserts. The Mirage's "Cravings Buffet" has nothing (except glitz and square footage) over the "Lucky 7's" and costs 2 to 3 times more, depending on the time of day. Overall, this hotel is rather pedestrian in its decor and amenities, but you get what you pay for and the price was reasonable for a downtown hotel & casino. Hey, who really comes to Las Vegas to assess the interior decorating ability of a hotel?
This must be the worst hotel in las vegas
- November 11, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
We ordered a deluxe room. I had to call to have them bring the refridgerator in. It took the water about 20 minutes to go down the drain in the tub. We were given a room in the North tower. Only 2 of the 6 elevators were working while we were there Friday, Saturday, Sunday and Monday. Average wait time for the elevators was 10 minutes. The janitorial staff's elevator was one of the ones not working, so you had to share the elevator with carts of dirty laundry. The staff was pleasant and helpful. The hotel needs MAJOR repairs. Everything was old and in disrepair or graffitteed.
Smallest bathroom ever!
- October 2, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
The room was very outdated. The TV did not have but a few cable stations and it needed replaced upon check in.
The mattresses need replaced as well as provided more comfortable pillows.
The bathroom is the smallest I have ever seen in a hotel!
The pool was nice but the towels by the pool were no bigger than hand towels.
Staff at the hotel were not very helpful.
But for the price, the location downtown was great. Right across from the Fremont Street Experience.
I would stay downtown again but definitely not at this hotel. I guess you get what you pay for.