- pp1976
- First Reviewer
- Avg. Member Rating
- 59
- Reviews
-
8
- Photos
One Night Stay with Children
- June 30, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
You get what you pay for. I didn't really like the whole set-up of having to valet on one side of the hotel (south tower) and walking across the casino to check in at the front desk (north tower). The room was clean but, the toilet didn't work. I notified housekeeping about the problem. An engineer did go and try to take care of the problem and notified us about parts needing to be replaced but, do to the shift change, someone else would come up to perform repairs (it never happened). Upon checking out, I made the front desk aware of the issue. Their reply was "next time just contact the front desk". Hmm..... I don't think I will be staying at this hotel anymore. The only great thing about it was that it is conveniently located right across the street from Fremont, that's it.
Great hotel, location and staff. Very happy!
- June 5, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
Very happy with everything. Our hotel was clean, very comfy beds, nice pool and bars. Too bad I didn't win anything but still had a blast! This was my first trip to Las Vegas although everyone I traveled with had been there numerous times. The Freemont Experience was excellent!! Can't complain about anything expect losing. LOL
Best Place to Stay in Downtown Area
- May 18, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
The Plaza is the best place to stay in the downtown area. It is directly on the end of the Fremont Street Experience. Just walk across the street and you are under the canopy. Location could not be any better. The staff was very friendly and helpful. There was a variety of restuarants in the lobby. All six elevators were in working order. The pool was nice ,with a great view from the 5th floor. We had a strip view room in the South Tower, which was wonderful. Could see most all of Las Vegas, and mountians. View was beautiful. Room was very clean, but bed and pillows could have been a little softer. We had a great time and will go back.
Worst hotel ever
- April 4, 2009
- Rated 1 of 5 by
a traveler from Travelocity.com
Mold and dust everywhere and they refused to move us to a different room! Absolutely awful customer service on top of that, not to mention that they were rude as well. This place gives rat holes a bad name and I wouldn't recommend it to my mother in law.
Plaza Underwhelming
- March 26, 2009
- Rated 2 of 5 by
a traveler from Travelocity.com
This was a very underwhelming hotel experience. For starters, only 2 of 6 elevators work. I am not even sure if my room met code. Electrical socket covers were missing in my room. My friends room had duct tape being used in it to hold stuff together. Casino Customer service was lacking with different managers pointing us in several different directions to try to answer a seating question in the book area. I am NOT usually one to complain and have never felt compelled to write a review of any sort online. I just felt compelled to let others know what a pit this was.