Jet Blue is a relatively new low-cost air carrier with its own terminal at JFK and direct flights to about a dozen cities, including Oakland, Ft. Lauderdale, and Long Beach, CA, or just smaller cities, such as New Orleans and Seattle. Their
edgy and somewhat ridiculous ads had caught my husband's (and my) attention, so when we had occasion to go to Florida for a weekend, we decided to check them out!
Wow!! Just about from start to finish the experience of air travel was dramatically different.
If you've made it to this page, then you're relatively web savvy. The Jet Blue website is easily navigable as well as fresh-looking and stylish. Tickets are easily purchased and information is easy to find and read.
The Jet Blue terminal (I think it's 6) is bright and open. And as flights are thoughtfully scheduled, the wait to check in was speedy as can be without cut corners. The staff is smart, helpful, and efficient. (If the plane is late, it's because of crowding at JFK, not Jet Blue.)
Once through the ample and fast-moving safety checks, the terminal has a few different food options as well as a couple decent gift shops. There's at least one bar but no smoking anywhere.
Jet Blues' new Airbus planes are entirely coach seating, and they're covered in leather, which is both more attractive than usual coach seats and stays cooler. The onboard staff was efficient and smart, with a good collective sense of humor.
Beverage orders are taken with pen and paper and then delivered via a restaurant drink tray. A small snack is served, and as far as I know, they serve no real meals on flights, so bring a sandwich or other manageable picnic. The snack choices were animal crackers, blue potato chips, pretzels, garlic bagel chips (stinky!), or chocolate chip cookies.
HIGHLIGHT? Without question, the aspect of Jet Blue that will bring me back as a frequent customer (aside from great prices) is the individual DIRECT TV (with basic cable stations, though no broadcast) on each seatback. There's at least a channel of interest for anyone: My husband was able to check college basketball scores and also watch "Superfriends" cartoons, while I learned a fabulous leg of lamb recipe on FoodTV and later caught an interview with Joe Torre! Three hours went by in no time.
I HIGHLY RECOMMEND JET BLUE!!!