This small hotel is located quite off the beaten path, outside of Milan. While this meant a very quiet stay for us, it also meant having a farily long ride to get into town - taking both bus and metro. However, the hotel is clean, bright, nicely decorated and the staff are lovely and helpful.
With only two floors, I believe there are only about 20 rooms in total. The rooms themselves weren't overly large but there was enough space to move about and the bed was comfortable, but not amazingly so. More importantly, the rooms were completely spotless and everything was freshened up wonderfully. We didn't need to use the air conditioning or need heat, so I can't really comment on that. The television worked fine, but we couldn't get much in the way of English channels, except for BBC, which was more than enough for us. While we didn't have a bathtub in our room, the shower was great with wonderful water pressure and just enough room for all our toiletries.
Since this hotel had been newly renovated, everything was in perfect condition. The lounge/dining area had lots of large tables and the bar was fully stocked - not that we needed it. There's also a sitting area with a TV, all incorporated in the entrance way. What we really liked about this hotel was that the staff were marvelous. They were able to give us accurate directions and information for everything, and even sold us bus and metro tickets so we didn't have to look for those and break our teeth in our terrible Italian. Since we arrived late that first night, and they don't have a kitchen, we were a bit worried about getting something for dinner. Thankfully, this is again where this hotel came up trumps.
They do have some microwave dinners you can buy from them, which they'll heat up for you, but these looked less than appetizing. However, when we refused that option, they kept us from starving by calling the local pizzeria for us with our order, and then called us down from the room when it arrived. Mind you, it wasn't the best pizza I'd ever had, but without their help, we wouldn't have had anything. As far as that's concerned, this hotel couldn't have been better.
As mentioned, they only serve breakfast here, and what was available was a typical continental buffet with breads, cheeses, meats, spreads, cereals, juices and yoghurts. While this is usually enough for us, don't expect a cooked meal at these prices. I was particularly pleased to see that they offered not just plain orange juice but had some blood orange juice as well. They have a bar (which doesn't seem very busy since we only saw about one customer there the whole visit) which looks very well stocked. Again, the best part of this hotel was the service and the staff took care of us with truly loving hands.
Now here's the biggest problem with this hotel. In order to get into town, you have to take a bus and then transfer to the metro. While that may not seem so horrid, the busses don't run all that often and when we arrived we ended up being very frustrated in not being able to find our way and took a taxi from the metro. The hotel is located in a mostly industrial area on the outskirts of Milan, so there are almost no restaurants, bars, or anything to do, go or see within walking distance of the hotel. This is why we had to order for pizza to be delivered on our first night and even that place apparently wasn't close enough for us to go there by foot. This does mean that we weren't disturbed by any noise, despite being close to a major road into Milan and not that far from some train tracks. At one point we thought we might be able to take that train into town, but it seems that line (or at least that station) is no longer in service - but at least we didn't have any trains waking us up at night either.
All in all, while the hotel is nicely decorated, clean, comfortable and with excellent staff, if you want to stay here, we strongly suggest that you have a car at your service and if you don't want to drive into town, at least take it as far as the metro station and back to the hotel. Mind you, parking around the hotel is at a bare minimum (they have two spaces of their own) and we didn't see any other lots available. I should mention, however, that there is a very large discount shoe shop nearby as well as a huge shoe fashion market (the latter of which we never got to go into, for fear the prices would blow us away), so this might be a well located hotel if you need a good deal of Italian footware!
by ChocolateLady on July 14, 2009
Carmen Hotel
Via A. Toscanini 2 Trezzano Sul Naviglio
+39 (02) 4453086